Client Project Manager – Sales, Account Growth

This is a fully remote position, open to applicants in United Arab Emirates (UAE).

📋 Description

• Actively seek out and acquire new clients through outbound sales efforts, referrals, and networking initiatives.

• Transform inbound inquiries into confirmed projects through prompt communication, compelling proposals, and diligent follow-up.

• Cultivate client relationships and establish yourself as the reliable point of contact.

• Create quote opportunities within current client accounts.

• Oversee the sales pipeline, conversion of quotes, and growth of client revenue.

• Coordinate with engineers, subcontractors, or suppliers for surveys and specialized input.

• Prepare detailed, itemized quotes that accurately reflect the scope, pricing, and exclusions.

• Negotiate prices, availability, and terms with suppliers and subcontractors while safeguarding profit margins.

• Develop a dependable supply chain.

• Manage engineers, subcontractors, materials, and access throughout project execution.

• Provide work instructions and keep clients updated on progress.

• Address and escalate issues as necessary.

• Validate completed work through photographs, client feedback, and completion checks.

• Confirm scope changes and additional costs before proceeding with extra work.

• Ensure invoicing occurs within 24 hours of project completion.

• Follow up on outstanding payments and resolve any billing disputes.

• Monitor project profitability and commercial outcomes from inquiry to payment.

• Utilize ChatGPT and other AI tools for drafting quotes, client communication, meeting preparation, and sales follow-up.

• Review AI-generated outputs for accuracy.

• Familiarize yourself with the company’s AI and automation systems.

• Identify opportunities to minimize repetitive tasks and enhance speed, accuracy, and client satisfaction.

• Maintain precise records of clients, opportunities, and jobs.

• Continue to expand knowledge of maintenance and refurbishment trades, materials, labor requirements, and pricing.

• Learn from engineers, suppliers, and completed projects, seeking specialist input when necessary.

⛳️ Requirements

• A minimum of two years’ experience in property maintenance, refurbishment, or a closely related trade services sector.

• A proven track record of securing work, converting quotes, or expanding client accounts.

• Strong sales and relationship-building capabilities, with the confidence to approach new clients and foster repeat business.

• Proficient negotiation skills and a solid grasp of pricing, costs, and profit margins.

• Practical trade knowledge and a commitment to ongoing development in this area.

• Hands-on experience with ChatGPT or similar AI tools, including examples of how they enhance productivity.

• An inquisitive mindset about AI and a readiness to continue learning and adapting as our systems evolve.

• Experience in coordinating clients, engineers, suppliers, and subcontractors.

• Strong organizational skills, clear written and verbal communication, and dependable follow-through.

• Confidence in using CRM systems, job tracking software, and Microsoft Office applications.

• Experience working towards targets, participating in daily stand-ups, and contributing to process improvements.

• A proactive mindset—you take initiative, solve problems, and accept responsibility for results.

• A degree in any field, along with occasional weekend availability, would be advantageous.

• Access to a well-specified computer capable of running multiple business applications, AI tools, and video calls simultaneously.

• Two monitors suitable for efficiently managing quotes, client communications, and job information.

• A high-quality camera for client and team video calls.

• A high-quality headset with a clear microphone.

• Fast and reliable internet to support uninterrupted video calls and cloud-based systems.

• A suitable, dedicated, quiet, and professional home office environment.

• Availability that aligns with UK operations and agreed hours to support UK clients and delivery teams.

• Comfort in working independently, remaining accessible to colleagues and clients, and taking ownership of targets and outcomes.

🏝️ Benefits

• Competitive base salary complemented by an uncapped bonus scheme.

• Profit-sharing program.

• Opportunities for career development as the business expands across the UK and Dubai.

• The chance to contribute to a business developing its own AI-powered systems and automations.

• A collaborative, performance-driven culture that emphasizes clear targets and accountability for results.