Client Project Manager – Sales & Account Growth

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Actively seek out and secure new clients through outbound sales efforts, referrals, and networking opportunities.

• Transform inbound inquiries into confirmed projects by providing timely communication, compelling proposals, and consistent follow-up.

• Foster robust client relationships and create quoting opportunities within current accounts.

• Take ownership of the sales pipeline, manage quote conversions, and drive client revenue growth.

• Organize engineers, subcontractors, or suppliers for surveys and specialized input.

• Create clear, detailed quotes that include accurate scope, pricing, and exclusions.

• Negotiate pricing, availability, and contractual terms while safeguarding profit margins.

• Develop a dependable supply chain and leverage trade expertise to spot gaps and implement practical solutions.

• Serve as the primary contact for clients throughout the project's lifecycle.

• Coordinate engineers, subcontractors, materials, and access to facilitate seamless delivery.

• Provide work instructions, keep clients informed, resolve issues, and verify the completion of work.

• Confirm scope changes and additional costs before proceeding with extra work.

• Ensure that all jobs are invoiced within 24 hours of completion.

• Follow up on outstanding payments and address billing inquiries.

• Monitor project profitability and commercial outcomes from initial inquiry to payment.

• Utilize ChatGPT and other AI tools for drafting quotes, client communication, meeting preparation, and sales follow-up.

• Verify the accuracy of AI outputs and implement the company's AI and automation systems.

• Identify productivity enhancements, test AI applications, and share improvements with the team.

• Maintain precise records of clients, opportunities, and jobs.

• Continue to expand knowledge of maintenance and refurbishment trades, materials, labor requirements, and pricing.

⛳️ Requirements

• Minimum of two years’ experience in property maintenance, refurbishment, or a closely related trade services industry.

• Proven success in securing work, converting quotes, or expanding client accounts.

• Strong sales and relationship management skills with the confidence to approach new clients and cultivate repeat business.

• Proficient negotiation abilities and a solid understanding of pricing, costs, and profit margins.

• Practical trade knowledge and a commitment to ongoing development in this area.

• Hands-on experience with ChatGPT or similar AI tools, showcasing how they enhance your productivity.

• Curiosity about AI and a readiness to learn and adapt as our systems evolve.

• Experience in coordinating clients, engineers, suppliers, and subcontractors.

• Excellent organizational skills, along with clear written and verbal communication, and dependable follow-through.

• Familiarity with CRM systems, job tracking software, and Microsoft Office.

• Experience working toward targets, engaging in daily stand-ups, and contributing to process enhancements.

• A proactive mindset—you follow up, solve problems, and take ownership of outcomes.

• A degree in any discipline and occasional weekend availability are advantageous.

• A reliable, modern computer capable of efficiently running multiple business applications, AI tools, and video calls simultaneously.

• A dual-screen setup.

• A good-quality webcam.

• A good-quality headset with a clear microphone.

• Fast, reliable internet connection.

• A dedicated, quiet, and professional home office space.

• Capability to work agreed hours supporting UK clients and delivery teams.

• Comfort in working independently while remaining accessible to colleagues and clients, and taking responsibility for targets and results.

🏝️ Benefits

• Competitive base salary complemented by an uncapped bonus structure.

• Profit-sharing program.

• Opportunities for career development as the business expands in the UK and Dubai.

• The chance to contribute to a business that is developing its own AI-powered systems and automations.

• A collaborative, performance-oriented culture with clearly defined targets and ownership of results.