Client Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead sales initiatives in Professional Services, focusing on revenue generation and client satisfaction within the US Public Sector.

• Collaborate with colleagues across North America to meet goals related to bookings, revenue, margins, and client advocacy.

• Take ownership of Professional Services activities within the designated territory.

• Drive sales for services and support opportunities in licenses and cloud solutions.

• Ensure effective implementation of solutions.

• Act as a trusted advisor to enhance client relationships.

• Promote the complete Professional Services portfolio to maximize value for clients.

• Identify revenue opportunities for clients using OpenText products.

• Pursue opportunities in the pipeline and achieve quarterly booking objectives.

• Negotiate project deliverables, timelines, and service costs.

• Update opportunity statuses in the CEM system (Salesforce.com).

• Recommend solution realization, enhancements, and operational services to current clients.

• Oversee resource requirements, opportunity forecasts, proposals, statements of work, approvals, and contract statuses.

• Accurately report quarterly revenue and bookings to the Regional Vice-President.

• Advocate for, identify, suggest, and implement process improvements.

• Manage Professional Services responses to RFPs and monitor opportunities.

• Engage in Business Development synergy meetings and share account activities internally.

• Share effective strategies with peers and colleagues.

• Present to and engage with C-level executives.

• Sell Professional Services to accounts in the public sector.

⛳️ Requirements

• Bachelor's degree or College Diploma and/or relevant experience in IM/IT (10+ years) or equivalent.

• Proven experience selling Professional Services to the public sector (State, Local, Federal, and Education).

• Experience in managing teams and direct reports, ensuring timely and budget-compliant objective fulfillment.

• Proficiency in navigating complex business and technical processes and understanding their enterprise implications.

• Familiarity with project management disciplines and methodologies.

• Knowledge of OpenText product offerings and the ability to align them with client business needs.

• Capability to utilize best practices to assess and quantify opportunities.

• Ability to translate business requirements into OpenText module specifications and provide budget estimates.

• Minimum of two years of prior experience closing and managing engagements worth at least $1 million in annual fees.

• Experience in selling to or working for significant corporations within the United States Public Sector.

• Strong presence and confidence, demonstrating professional maturity.

• Excellent communication skills.

• At least 10 to 15 years of professional experience.

• Strong work ethic and a commitment to meeting client needs.

• Willingness to travel up to 3–4 days per week as necessary.

🏝️ Benefits

• Commissions for eligible positions.

• Comprehensive benefits package promoting physical, emotional, and financial well-being.

• Vacation entitlement.

• Paid time off.

• Reasonable accommodations during the application or recruitment process.

• A respectful and empowering work environment.

• Commitment to diversity and inclusion.

• AI-assisted recruitment process aimed at enhancing efficiency, reducing bias, and improving candidate experience.