Client Coordinator

This is a fully remote position, open to applicants in Serbia, +1 more country.

📋 Description

• Facilitate client inquiries from the initial interaction through project initiation, scope validation, and documentation.

• Oversee projects throughout the complete workflow, encompassing drafting, client review, revisions, final delivery, and archiving.

• Examine plan sets for precision and ensure that client feedback and requested modifications are integrated.

• Directly modify technical drawings in AutoCAD and coordinate intricate changes with engineering and drafting teams.

• Manage client communications, organize incoming documents, and document information in the relevant systems.

• Offer proactive updates to clients regarding project progress, outstanding requests, and potential delays.

• Collaborate with engineers, drafters, and leadership to ensure projects remain on schedule and deliverables meet high-quality standards.

• Monitor project statuses, identify bottlenecks, and escalate issues related to delays, documentation gaps, or capacity concerns.

• Assist in project coordination across engineering, residential plan services, and construction forensics.

• Contribute to process enhancements and develop skills for broader project management responsibilities.

⛳️ Requirements

• 1–3+ years of experience in project coordination, operations, administrative support, or a client-facing role.

• Proficient in AutoCAD — required, with the capability to make direct edits to technical drawings.

• Proficient in Smartsheet — required for project tracking and schedule management.

• Strong organizational abilities and exceptional attention to detail.

• Outstanding written and verbal communication skills.

• Capacity to manage multiple tasks, priorities, and software systems concurrently.

• A proactive mindset towards problem-solving, with the ability to discern when to resolve an issue independently and when to escalate it.

• Confidence in working with technical documentation and collaborating with diverse teams.

• A keen interest in pursuing a career in project management.

• Previous experience in the architecture, engineering, and construction (AEC) industry is advantageous.

• Familiarity with Revit is a plus.

• Experience with CRM, project management, document management, or billing systems is beneficial.

• Experience with HubSpot, SharePoint, and BQE Core is not mandatory.

🏝️ Benefits

• Competitive Salary in USD.

• Remote work eligibility.

• 10+ business days of paid time off.

• Equipment provided.

• Training on the company's systems will be provided.