Client Account Manager – Water

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee a portfolio of important accounts to meet revenue, margin, and growth objectives

• Formulate account strategies that align with sector goals and pinpoint opportunities and risks

• Cultivate relationships with customer stakeholders across various functions

• Serve as the primary commercial liaison for designated clients

• Generate and sustain a robust pipeline with precise forecasting

• Facilitate regular customer review meetings and ensure that agreed-upon actions are executed

• Collaborate with operational teams to guarantee service quality and adherence to contracts

• Assist with renewals, modifications, and commercial negotiations

• Ensure pricing accuracy, compliance with commercial standards, and correct invoicing

• Manage overdue debt and address billing inquiries

• Provide account insights to inform sector development strategies

• Contribute to responses for tenders, proposals, and contract acquisitions

• Collaborate closely with Sector Managers, Regional Account Managers, and Operational Teams

⛳️ Requirements

• Background in account management or client-facing commercial roles in B2B services

• Experience in Environmental Consultancy/Services/Engineering

• Strong skills in relationship-building and communication

• Capability to identify opportunities and convert customer needs into solutions

• Solid understanding of commercial principles, including pricing and contract basics

• Exceptional planning and organizational abilities

• Proactive, solution-oriented approach with strong ownership and accountability

• Ability to work collaboratively across teams

• Confident communicator, comfortable engaging with stakeholders at all levels

• Proficiency in CRM systems and Microsoft Office

• Valid UK driving licence

• Eligibility to work in the UK

• Willingness to undergo a Criminal Record Check

🏝️ Benefits

• Options for remote work

• Commitment to equal opportunities, diversity, and inclusion

• Application support available upon request