Claims Technical Director – General Liability

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee all aspects of claim management for general liability claims, focusing on Construction, Crane, Mining, and E&S specialty lines.

• Review and guide reserve and settlement authority for complex, specialized, and high-exposure claims.

• Assist business partners through effective claim communication, trend analysis, development contributions, and marketing support.

• Track claim quality and customer feedback to ensure regulatory compliance, customer satisfaction, and alignment with corporate goals.

• Implement claim management strategies, including assessments of coverage, liability, and resolution options.

• Ensure appropriate reserving practices in accordance with corporate policies.

• Handle litigation, coordinating strategies with defense counsel and experts.

• Evaluate coverage and draft coverage letters on intricate matters.

• Negotiate settlements and participate in mediations, arbitrations, and trials as needed.

• Create Large Loss Reports, Reinsurance, and Trial Alerts.

• Oversee and manage loss adjusting expenses.

• Analyze claim reports, identify trends, and assist in the formulation of corrective strategies.

• Stay informed about competitive, regulatory, and legal environments.

• Anticipate and fulfill the needs of both internal and external customers.

• Prepare for and participate in claim review meetings with business partners.

⛳️ Requirements

• A Bachelor's degree is required.

• At least 15 years of experience in commercial general liability, excess, and specialty lines claims or equivalent insurance education.

• An Insurance Designation and/or MBA is preferred.

• High-level technical skills in claims and comprehensive knowledge of products and the industry.

• Extensive understanding of legal principles and contract interpretation.

• Exceptional analytical, decision-making, negotiation, problem-solving, project management, organizational, and teamwork abilities.

• Excellent written and verbal communication skills with the capacity to engage with all organizational levels.

• Proven strategic thinking skills.

• Proficient in Microsoft 365 Products and other claims tracking software.

🏝️ Benefits

• Health and welfare benefits

• Tuition and professional certification assistance

• 401k savings plan

• Opportunity to participate in the Employee Stock Purchase Program

• Paid time off

• Paid holidays

• Child bonding leave

• Employee assistance program