Claims Representative, Auto - Property Damage

This is a fully remote position, open to applicants in Alabama, +42 more states.

📋 Description

• Evaluate and manage low to mid-tier auto and transportation claims

• Handle auto property damage claims and lower-level injury claims

• Assess damages, process payments, and ensure claim files are accurately documented and coded in accordance with the policy

• Create and uphold action plans to meet state-mandated contract deadlines and facilitate timely and appropriate resolution of files

• Identify and pursue opportunities for subrogation

• Manage and dispose of salvage

• Communicate claim actions and processing updates with insured parties, clients, and agents or brokers as necessary

• Maintain professional relationships with clients

• Conduct coverage, liability, and damage assessments for all assigned claims

• Support the organization's quality assurance programs

• Undertake additional duties as assigned

⛳️ Requirements

• Bachelor’s degree from an accredited institution is preferred

• Secure and uphold the State adjusting licenses as required for the role

• Familiarity with personal and commercial lines policies and endorsements

• Ability to analyze and evaluate Property Damage estimates, total loss assessments, and related costs to effectively negotiate both first and third-party claims

• Knowledge of total loss processing, as well as State salvage forms and title requirements is preferred

• Exceptional oral and written communication skills, including presentation abilities

• Proficient in PC usage, including Microsoft Office applications

• Strong analytical and interpretive skills

• Excellent organizational abilities

• Good interpersonal communication skills

• Capability to work collaboratively in a team setting

• Ability to meet or exceed service expectations

• Competence in performing keyboard tasks on a computer

• Adequate hearing, vision, and verbal communication abilities

• Clear and conceptual thinking skills; sound judgment and discretion; ability to meet deadlines

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• 401(k) plan with matching contributions

• Paid time off (PTO)

• Disability insurance

• Life insurance

• Employee assistance program

• Flexible spending account or health savings account

• Additional voluntary benefits

• Reasonable accommodations when applicable and appropriate