Claims Advisor, P&C Insurance

This is a fully remote position, open to applicants in Canada.

📋 Description

• Cultivate and sustain professional relationships with members and clients regarding all claims.

• Manage complex property insurance claims as well as medium-complexity accident benefit and bodily injury claims.

• Investigate and authorize claims.

• Utilize analytical skills and specialized knowledge to resolve issues.

• Formulate solutions, negotiate claim settlements, and engage in agreements with members, clients, third parties, and others.

• Provide guidance and support to clients.

• Act as a representative for Desjardins and engage the organization in significant agreements with clients.

• Carry out investigations and inspections to evaluate damage, estimate costs and market value, and generate and review reports and documents to ascertain settlement amounts.

• Assess medical, financial, and employment information to determine benefit eligibility based on statutory criteria.

• Resolve claims in alignment with organizational standards, policies, quality commitments, and contractual terms.

• Adhere to deadlines to guarantee client satisfaction and prevent penalties.

• Negotiate with all involved parties to facilitate smooth claims processing.

⛳️ Requirements

• General college diploma in a related discipline.

• A minimum of four years of pertinent experience.

• Other combinations of qualifications and relevant experience may be taken into account.

• Proficiency in French is mandatory.

• Advanced command of English due to the nature of the responsibilities or work tools, or because the role involves interaction with English-speaking partners, members, and/or clients.

• Willingness to travel within the Greater Montréal area and neighboring regions, as required by business needs.

• Must possess a valid driver's license and have access to a vehicle.

• Strong business acumen.

• Effective communication skills.

• High-quality decision-making capabilities.

🏝️ Benefits

• Competitive salary along with an annual bonus.

• Four weeks of flexible vacation starting from the first year.

• Defined benefit pension plan that ensures predictable and stable income throughout retirement.

• Group insurance that includes telemedicine services.

• Reimbursement for health and wellness expenses as well as telework equipment.

• Business travel expenses reimbursed on a mileage basis.