Claims Advisor, P&C Insurance

This is a fully remote position, open to applicants in Canada.

📋 Description

• Build and sustain professional relationships with members and clients regarding all claims.

• Manage complex property insurance claims as well as medium-complexity accident benefit and bodily injury claims.

• Investigate and authorize claims.

• Employ analytical skills and specialized knowledge to address problems.

• Create solutions, negotiate claim settlements, and establish agreements with members, clients, third parties, and others.

• Provide advice and support to clients.

• Act on behalf of Desjardins and enter into significant agreements with clients.

• Perform investigations and inspections to evaluate damage, estimate costs and market value, and generate and review reports and other documents to ascertain settlement amounts.

• Analyze medical, financial, and employment information to determine benefit eligibility based on statutory criteria.

• Resolve claims in alignment with organizational standards, policies, quality commitments, and contractual terms.

• Adhere to deadlines to ensure client satisfaction and avoid penalties.

• Negotiate with all parties involved to facilitate efficient claims processing.

⛳️ Requirements

• General college diploma in a related field.

• At least four years of relevant experience.

• Alternative combinations of qualifications and relevant experience may be considered.

• Proficiency in French is required.

• Advanced English proficiency is necessary due to the nature of the duties or work tools, or because the role involves interaction with English-speaking partners, members, and/or clients.

• Willingness to travel within the Greater Montréal area and nearby regions as required by business needs.

• Must possess a valid driver's license and have access to a vehicle.

• Strong business acumen.

• Effective communication skills.

• High-quality decision-making abilities.

🏝️ Benefits

• Competitive salary and annual bonus.

• 4 weeks of flexible vacation starting in the first year.

• Defined benefit pension plan offering predictable, stable income throughout retirement.

• Group insurance, including telemedicine services.

• Reimbursement for health and wellness expenses and telework equipment.

• Business travel reimbursed based on mileage.