Claims Adjuster – Transportation Property Damage

This is a fully remote position, open to applicants in Florida.

📋 Description

• Manage commercial trucking property damage claims independently from the initial assignment to the final resolution.

• Investigate and assess liability, damages, and coverage considerations related to commercial auto accidents.

• Address third-party vehicle damages, total losses, loss of use, rental costs, diminished value, towing, storage, cargo-related property damage, and other related property damage exposures.

• Analyze police reports, witness statements, photographs, repair estimates, and investigative findings to establish liability and determine settlement values.

• Assess vehicle repair estimates, total loss valuations, salvage possibilities, and reasonable repair costs.

• Identify opportunities for early resolution while managing claim severity and associated costs.

• Create, monitor, and maintain precise claim reserves.

• Guarantee timely investigation, documentation, and resolution of assigned claims.

• Negotiate settlements with claimants, attorneys, repair facilities, insurance carriers, and other relevant parties.

• Develop and implement settlement strategies that reduce claim costs while ensuring equitable resolutions.

• Evaluate and contest unsupported repair estimates, excessive storage fees, loss-of-use demands, and questionable damages.

• Identify and pursue subrogation and recovery opportunities.

• Obtain settlement documentation and releases prior to issuing payments.

• Resolve claims within the established settlement authority and company guidelines.

• Maintain proactive communication with insureds, claimants, attorneys, investigators, and internal stakeholders.

• Provide timely updates on claims and communicate decisions on liability, settlement positions, and next steps.

• Foster relationships with policyholders and partners in the transportation industry.

• Respond promptly to correspondence, inquiries, and urgent claim matters.

• Collaborate with the claims team to ensure efficient claims handling and consistent service standards.

• Maintain accurate, comprehensive, and timely documentation of claim files.

• Ensure compliance with applicable state regulations, claims handling requirements, and company procedures.

• Prepare liability evaluations, settlement recommendations, and claim summaries.

• Monitor claim activities and maintain appropriate diaries and follow-up procedures.

• Identify potentially fraudulent, exaggerated, or unsupported claims and escalate concerns appropriately.

• Meet expectations for claim resolution, file quality, responsiveness, and operational efficiency.

⛳️ Requirements

• A minimum of 3 years of experience in managing auto or trucking property damage claims.

• Proven experience in investigating liability and negotiating third-party property damage settlements.

• Strong knowledge of commercial trucking operations, accident investigations, and property damage valuation.

• Experience in evaluating vehicle repair estimates, total losses, towing and storage fees, and loss-of-use claims.

• Exceptional negotiation, analytical, organizational, and communication skills.

• Capability to independently manage a high-volume caseload while prioritizing conflicting deadlines.

• Keen attention to detail and a commitment to timely, accurate claim documentation.

• Ability to work efficiently in a fully remote environment.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance plans.

• Generous paid time off and flexible work arrangements.

• Opportunities for professional development and career advancement.