Chief Technology and Information Officer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Provide leadership at the enterprise level and strategic vision for technology, information systems, data, cybersecurity, and digital capabilities throughout The Salvation Army Canada and Bermuda Territory.

• Ensure that technology strategies and investments align with the organization’s mission, strategic objectives, and operational requirements.

• Direct technology operations, cybersecurity, resilience, enterprise systems, data and digital capabilities, vendor partnerships, financial management, and the development of the technology function.

• Build and manage a high-performing technology leadership team with defined accountability, a service-oriented culture, and effective succession and workforce planning.

• Counsel senior leadership by converting intricate technology, cybersecurity, data, and digital matters into organizational choices, risks, opportunities, and investment decisions.

• Spearhead organizational change linked to technology transformation initiatives.

• Formulate and implement a multi-year enterprise technology strategy.

• Simplify and stabilize the technology environment, enhancing reliability, integration, interoperability, and user adoption.

• Create technology roadmaps, govern portfolios, and prioritize investments.

• Supervise technology projects and investment portfolios, ensuring proper governance, stakeholder engagement, and realization of benefits.

• Provide executive oversight for cybersecurity, information security, privacy, technology risk, and resilience.

• Maintain capabilities for disaster recovery, business continuity, and technology resilience.

• Guarantee the delivery of enterprise applications, infrastructure, networks, cloud services, end-user technology, and service management is reliable, secure, responsive, and cost-effective.

• Uphold enterprise technology architecture that supports integration, scalability, and security.

• Manage technology operating and capital budgets, along with multi-year investment planning.

• Oversee business cases, cost-benefit analyses, and benefit realization for significant technology investments.

• Establish sourcing strategies and lead strategic vendor relationships, contract performance, and commercial negotiations.

• Direct enterprise data strategy, governance, stewardship, quality, analytics, and reporting.

• Set up and manage responsible AI and automation governance.

• Establish governance and performance metrics for technology value, data maturity, digital adoption, and AI readiness.

⛳️ Requirements

• Proven alignment with and capacity to authentically lead within The Salvation Army’s mission, values, and Christian foundations.

• A Bachelor’s degree in Information Technology, Computer Science, Information Systems, Business Administration, Engineering, or a related field is mandatory.

• An equivalent combination of relevant education and substantial executive experience may be acceptable.

• Extensive progressive leadership experience in technology, information systems, digital, or a related field, including a significant background in senior executive or enterprise leadership roles.

• Demonstrated success in developing and executing enterprise technology strategies, alongside leading transformation or modernization efforts.

• Experience in managing technology within a large, complex, multi-site, and/or geographically distributed organization.

• Comprehensive executive-level knowledge of enterprise applications, infrastructure, cloud services, cybersecurity, data management, integration, digital capabilities, and technology operations.

• Proven experience in overseeing cybersecurity, technology risk, resilience, and business continuity efforts.

• Familiarity with enterprise data governance, analytics, and emerging technologies, including artificial intelligence.

• Significant background in managing technology budgets, investment decisions, strategic vendor relationships, and major contracts.

• Track record of successfully building and nurturing high-performing leadership teams.

• Proven experience in leading complex organizational changes and influencing senior stakeholders.

• Demonstrated ability to advise executive leadership and governance bodies on technology strategy, investment considerations, cybersecurity, risks, and organizational implications.

• Experience in establishing or enhancing enterprise data strategies, data governance, analytics capabilities, and information management practices across a complex organization.

• Experience in reviewing, governing, and deploying artificial intelligence or advanced automation capabilities, with a focus on ethics, privacy, cybersecurity, risk management, adoption, benefits realization, and operational readiness.

• Strong executive judgment and capacity to prioritize competing demands effectively.

• Solid business, financial, and commercial acumen, including expertise in technology investments, vendor management, and benefits realization.

• A data-driven and digitally proficient executive capable of guiding responsible AI and automation adoption, ensuring appropriate governance and human oversight.

🏝️ Benefits

• Reasonable accommodation upon request.