Chief Information Officer

This is a fully remote position, open to applicants in California.

📋 Description

• Provide leadership, governance, and oversight for the Bank's technology environment.

• Develop and implement the Bank's technology strategy, multi-year roadmap, annual operating plan, and investment priorities.

• Advise executive management and the Board of Directors on technology strategy, cybersecurity, operational resilience, digital transformation, emerging risks, and technology investments.

• Lead initiatives focused on technology modernization, digital transformation, and partnerships.

• Assess emerging technologies, market developments, and trends within the banking industry.

• Establish governance for the technology portfolio, standards for business use, project prioritization, and practices for benefit realization.

• Direct management of infrastructure, networks, cloud services, telecommunications, enterprise applications, end-user computing, and technology support services.

• Maintain enterprise architecture and uphold technology standards.

• Ensure that performance, availability, capacity, recovery, response, resolution, and service-level objectives are achieved.

• Oversee incident, problem, change, release, configuration, asset, patch, and vulnerability management.

• Identify and mitigate technical debt, unsupported systems, single points of failure, and risks associated with technology concentration or resiliency.

• Collaborate with Enterprise Risk and control stakeholders on information security and cybersecurity initiatives.

• Manage security architecture, identity and access management, vulnerability remediation, threat detection, logging, incident response, and secure configuration.

• Coordinate technology responses to cybersecurity incidents and operational disruptions.

• Establish and uphold frameworks for technology risk management and control.

• Act as the primary management liaison for technology-related regulatory examinations, internal audits, external audits, and independent assessments.

• Ensure the remediation of findings from examinations, audit issues, control deficiencies, and action plans from management.

• Maintain policies, standards, procedures, inventories, diagrams, and governance records related to technology.

• Oversee the lifecycle management of critical technology vendors and engage in negotiations for significant technology and cybersecurity agreements.

• Ensure that fintech partnerships and outsourced technology arrangements comply with governance, risk, compliance, and customer protection requirements.

• Guarantee that recovery strategies, backups, redundancy, recovery testing, cyber-recovery capabilities, and telecommunications resilience support continuity and disaster recovery objectives.

• Coordinate technology recovery efforts during major business interruptions and report on readiness, exceptions, test results, and material risks.

• Support enterprise data governance and set standards for artificial intelligence, automation, analytics, and emerging technologies.

• Encourage responsible experimentation and innovation while conducting appropriate legal, compliance, risk, security, privacy, and vendor reviews.

• Develop and manage the annual technology budget, forecasts, capital plan, staffing plan, vendor expenditures, performance metrics, executive dashboards, and total cost of ownership.

• Lead, mentor, and develop technology staff; set performance and development expectations; support succession and workforce planning.

• Report directly to the COO.

• Complete compliance training, respond to inquiries, represent the Bank ethically, support EEO and inclusion, and ensure adherence to policies, laws, regulations, AML/CFT responsibilities, confidentiality, and data privacy.

⛳️ Requirements

• A bachelor's degree from an accredited college or university in a relevant field is preferred, though not mandatory.

• Professional certifications such as CISSP, CISM, CRISC, CISA, CGEIT, PMP, or comparable credentials are preferred but not required.

• A minimum of 10 years of progressively responsible experience in technology.

• At least 5 years in a senior leadership role with enterprise-wide responsibilities.

• Experience within a financial institution is strongly preferred.

• Familiarity with banking platforms, digital banking, payments, regulatory examinations, technology risk, cybersecurity, vendor management, and major system implementations is preferred.

• Ability to provide leadership, delegate tasks, motivate, resolve problems, and train a team of 4 or more employees.

• Capability to establish performance standards, measure outcomes, take corrective actions, and appropriately reward employees.

• Comprehensive knowledge of management procedures, departmental planning, strategies, policies, and procedures.

• Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook, is required.

• Strong oral, written, and interpersonal communication skills.

• Excellent teamwork and relationship-building skills.

• Ability to drive results through consensus building, negotiation, and conflict resolution.

• A commitment to continuous learning and professional development.

• Ability to maintain authenticity and integrity in professional interactions.

• Willingness to undertake special projects and other assigned duties.

• Capability to manage multiple priorities and meet deadlines in a dynamic environment.

• Adaptability to changing priorities and procedures.

• A current driver's license and a vehicle with appropriate insurance coverage if required to drive while fulfilling assigned duties.

🏝️ Benefits

• Employee ownership through our ESOP program.

• A collaborative, close-knit culture.

• Opportunities to engage in community and networking events.

• Medical, dental, and vision coverage.

• Life insurance.

• Paid vacation.

• 401(k) retirement plan.

• Training and development opportunities.

• Tuition reimbursement.

• Employee Assistance Program.

• Internal job postings and a referral program.

• Up to 10% travel, including company meetings, training sessions, and corporate events.