Chief of Staff

This is a fully remote position, open to applicants in New York.

📋 Description

• Act as a strategic advisor to the Executive Director regarding organizational priorities and critical decisions.

• Oversee internal planning and execution across various operational sectors.

• Collaborate with the Board of Directors, including preparation for meetings, governance documentation, and tracking board action items.

• Manage the entire employee lifecycle, encompassing onboarding, benefits administration, compensation updates, leave management, and performance evaluations.

• Supervise the recruitment and hiring processes for both staff and contractors.

• Administer monthly payroll updates, compensation changes, and processing of union dues through Justworks PEO.

• Act as the management liaison for the implementation of the collective bargaining agreement.

• Coordinate communications with union representatives regarding personnel and operational issues.

• Lead labor-management meetings, prepare for negotiations, and implement agreed-upon contracts as necessary.

• Ensure that HR policies and procedures align with the collective bargaining agreement and employment regulations.

• Promote a healthy, inclusive, and high-performing organizational culture.

• Guide audit preparations in collaboration with the organization’s accountant and auditor.

• Conduct and deliver monthly financial reviews.

• Reconcile monthly bank and credit card statements while maintaining financial tracking systems.

• Lead the annual budgeting process, revenue forecasting, and long-term financial planning.

• Oversee management of government grant contracts, ensuring compliance and timely reporting.

• Support strategic initiatives and relationship management for City, State, and institutional funding opportunities.

• Prepare and compile grant proposals, reports, briefing materials, and fundraising documents.

• Track funding opportunities, deadlines, reporting requirements, and relationships with funders.

• Partner with the Executive Director on communications, cultivation, and stewardship of funders.

• Facilitate planning and collaborative sessions with community partners, legal service providers, government agencies, and external stakeholders.

• Represent JustFix at meetings with partners, conferences, and external events.

• Manage and enhance the operational technology stack, including Google Workspace, Slack, Justworks, QuickBooks, and Zoom.

• Oversee vendor and consultant relationships, including procurement, contracts, onboarding, and payment processing.

• Enhance organizational processes, documentation, and internal systems.

• Coordinate product development and launch activities alongside the product team and external partners.

• Supervise external communications related to product launches, including newsletters and social media outreach.

• Manage the Google Ad Grant and oversee external marketing agencies when required.

• Assist with project timeline management, milestone tracking, risk identification, and launch coordination as necessary.

• Participate in the review of product features, content, and user experience as needed.

⛳️ Requirements

• A minimum of 5 years of experience in nonprofit operations, organizational leadership, finance, fundraising, or a related field.

• Practical experience in managing essential administrative functions such as HR, finance, and/or operations.

• Strong skills in project management and systems development.

• Ability to balance high-level strategic thinking with careful attention to administrative details.

• Exceptional writing and communication abilities.

• Experience in creating external-facing documents such as grant proposals or board memos.

• Awareness of labor relations, or proven maturity and judgment to work effectively in a unionized setting.

• A commitment to JustFix's mission of promoting housing justice.

• Preferred experience in civic technology, legal technology, or mission-driven software organizations.

• Familiarity with supporting digital product development or product operations is a plus.

• Experience with government contracts and public funding is preferred.

• Experience in facilitating workshops and multi-stakeholder meetings is beneficial.

• Familiarity with AI-enabled productivity tools and project management software is preferred.

🏝️ Benefits

• Comprehensive health plan fully covered.

• 100% coverage for medical, vision, and dental benefits for staff.

• 401(k) option with a matching contribution of up to 2%.

• Annual non-elective company contribution.

• 16 weeks of paid parental leave for eligible employees.

• 20 vacation days.

• 15 sick days.

• 5 personal days.

• Generous and inclusive holiday schedule.

• Frequent opportunities for tenant engagement.

• Technology stipend covering up to $1,000 for computer and accessories.

• $170/month work-from-home stipend.

• A small, close-knit, collaborative work culture.