Chief Executive Officer

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Spearhead Northwoods' upcoming phase by enhancing its reputation as a reliable partner for county HHS agencies while venturing into new HHS markets.

• Assume complete P&L responsibility, ensuring financial success, organizational vitality, and strategic implementation.

• Drive growth in the county Traverse and Grove business areas.

• Expand into new HHS markets, including state agencies, adopting a scalable, productized strategy.

• Integrate AI into Traverse and Grove to significantly boost caseworker capacity.

• Explore adjacent markets where Northwoods possesses a definitive competitive advantage.

• Develop statewide capabilities for capture, delivery, and partnerships.

• Establish and implement a multi-year strategy, prioritizing opportunities based on market demand, funding availability, and competitive potential.

• Cultivate relationships with state HHS leaders, state CIOs, and county HHS directors.

• Oversee statewide capture efforts from pre-RFP development through to award and contract negotiations.

• Foster partnerships within the HHS ecosystem, including with systems integrators.

• Utilize knowledge of federal funding and approval processes to inform pricing and deal structures.

• Manage product strategy and roadmaps for all offerings and solutions.

• Launch products with specific adoption, revenue, and margin targets.

• Leverage AI to enhance caseworker capacity and engineering productivity.

• Establish a delivery organization capable of managing larger, more complex implementations.

• Ensure service quality is maintained during periods of expansion.

• Maintain a disciplined operational rhythm with forecasting, cost transparency, and accountability.

• Lead and nurture the current leadership team while recruiting additional talent as needed.

• Uphold Northwoods' mission-driven, caseworker-first culture.

⛳️ Requirements

• Previous experience owning a P&L as CEO, President, GM, or in a similar role within a software business targeting state or local government.

• Proven track record in building or scaling a business within the state and local HHS market, gaining the trust of HHS leaders.

• Understanding of supported programs, stakeholders, the policy landscape, and the procurement processes of technology by agencies.

• References available from leaders in state and county agencies worked with.

• Experience managing two growth initiatives at once: investing in a long-term opportunity while simultaneously growing and safeguarding a faster-moving core business.

• Successfully launched and expanded a product, demonstrating adoption, revenue, and margin achievements.

• Preferred: experience in capturing and delivering a statewide HHS system or taking a leading role, including familiarity with federal funding and approval processes.

• Preferred: experience entering an adjacent market with an existing product or platform.

• Preferred: experience across various HHS programs and federal oversight agencies.

• Preferred: working knowledge of federal funding strategies, modular modernization initiatives, and state HHS procurement processes.

• Preferred: leadership experience at a commercial HHS software vendor, rather than exclusively at a systems integrator.

• Preferred: experience developing AI-enabled products for regulated data.

• Preferred: background in private equity, permanent-capital, or investor-owned environments.

🏝️ Benefits

• Autonomy within a long-term ownership framework.

• A trusted peer network of software CEOs.

• Optional operational resources available without sacrificing independence.

• Significant opportunities for participation in value generated through EBITDA growth and multiple expansion.

• Travel associated with the role.