Change Management Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive the adoption of innovative technologies, workflows, tools, and policies through effective change management strategies.

• Evaluate current user workflows, practices, policy compliance, the impact of changes, and implementation activities.

• Collaborate with IT product and project management teams to synchronize technical implementation timelines with change readiness milestones.

• Provide support for stakeholder analysis, impact assessments, implementation planning, and recommendations.

• Facilitate interviews, focus groups, and discussions related to change management.

• Establish and monitor change metrics to track progress and adoption rates.

• Conduct change management assessments and assist in the development of strategies using structured methodologies such as ADKAR.

• Coordinate change management efforts within larger project plans and evaluate user readiness while promoting it.

• Assist with organizational design efforts, including documenting roles, responsibilities, and process modifications.

• Create and sustain communication plans, roadmaps, training materials, and tools for managing resistance.

• Monitor and report on project tasks, risks, issues, and action items.

• Escalate issues and risks in line with project governance protocols.

• Work collaboratively with project team members to meet delivery goals and share accountability.

• Tailor communication and interpersonal strategies to meet the evolving needs of clients and team-based delivery.

⛳️ Requirements

• Bachelor's degree from an accredited institution.

• At least eight (8) years of relevant experience in supporting change management activities for federal clients.

• Strong preference for candidates with experience in federal healthcare environments.

• Proven experience with self-directed, high-visibility initiatives involving stakeholder groups and executive-level briefings.

• Background in supporting technology or digital transformation projects.

• Ability to create and uphold executive-level written and verbal communications, including briefings, presentations, and structured documentation.

• Strong analytical skills to define, collect, and analyze data, draw conclusions, and facilitate informed decision-making.

• Experience in developing and maintaining project plans, budgets, resource plans, and risk management documentation.

• Proficient in Microsoft Office 365, including Word, Excel, PowerPoint, and SharePoint.

• Capability to work independently as well as in team-oriented project environments.

• Eligibility to work in the U.S. indefinitely without sponsorship.

• Ability to obtain a public trust clearance.

🏝️ Benefits

• Health, dental, and vision coverage.

• Flexible spending accounts.

• Disability and life insurance.

• Retirement plan.

• Paid time off.

• Additional programs to support employees and their families.