Category Manager – Kitchen and Bath

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and implement strategies for designated home improvement categories aimed at generating new leads, boosting sales and revenue, enhancing competitiveness, and improving customer satisfaction within partner networks.

• Act as the subject matter expert for assigned categories, driving measurable performance and fostering continuous improvement.

• Evaluate category metrics, market trends, customer behaviors, and competitor performance.

• Formulate coordinated promotional strategies in collaboration with IME, retailers, manufacturers, distributors, and service providers.

• Conduct regular business reviews both internally and externally.

• Oversee category-specific initiatives, including Wizards, Spec Sheets, and program enhancements.

• Maintain project plans, milestones, deadlines, and actionable items.

• Utilize IME systems and workflows to enhance category programs, partner experiences, and operational efficiency.

• Engage with manufacturers, distributors, and dealer networks; document feedback, communicate subsequent steps, and resolve or escalate challenges.

• Manage promotional calendars, assess promotion effectiveness, and modify quarterly strategies accordingly.

• Analyze reports related to leads, sales, revenue, recruitment or assignment needs, ZIP-code coverage, work order cycle times, customer surveys, and promotions.

• Investigate industry trends and external factors impacting assigned categories.

• Conduct competitor assessments and category content audits.

• Coordinate cross-functional initiatives, ensuring commitments and deadlines are fulfilled.

• Guarantee accurate category information across both partner-facing and consumer-facing platforms.

• Collaborate with marketing teams on promotional strategies, visual merchandising, and creative campaigns.

• Attend trade shows, factory visits, and customer-facing events to maintain expertise and identify opportunities.

• Execute other responsibilities as needed.

⛳️ Requirements

• High School diploma or equivalent.

• Minimum of 4 years of demonstrated experience in Kitchen and Bath, Flooring, Exteriors, MEP, or other home improvement categories, with a deep understanding of product lines, installation processes, and vendor/contractor coordination in these areas.

• At least 4 years of retail experience.

• Professional demeanor.

• Sound judgment and strong problem-solving capabilities.

• Exceptional communication skills, both written and verbal.

• Ability to engage effectively with all organizational levels, including executive and C-level personnel.

• Outstanding organizational skills.

• Capacity to manage multiple projects simultaneously while maintaining efficiency and a keen attention to detail.

• Adaptability to changing or multiple priorities.

• Ability to sit for prolonged periods and work on a computer.

• Must be able to lift up to 15 pounds occasionally.

• May require minimal travel, less than 10%.

🏝️ Benefits

• 100% remote work environment.

• Equipment provided by the employer.

• Medical, dental, and vision insurance.

• Health savings plan with employer contributions to a health savings account.

• Flexible spending accounts for medical and dental expenses.

• Company-paid basic life insurance, short-term disability, and long-term disability insurance.

• 401K plan with employer matching.

• Company matches 100% of the first 4% of salary deferrals.

• All contributions, including those from the employer, are 100% vested immediately.

• Employee discount program for electronics, groceries, travel, entertainment, and more.

• Employee assistance program.

• Pay on demand.

• Critical illness, hospital indemnity, group accident, and legal insurance.

• Paid time off.

• Equal Opportunity and Drug-Free Workplace.