Category Lead, Airbnb Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and implement the growth strategy for the Airbnb Services category.

• Take ownership of revenue, conversion, and quality objectives.

• Impact the development of the category roadmap and monitor performance against established targets.

• Propose investments across partners and various initiatives.

• Enhance strategic partner relationships through collaborative business plans, commercial discussions, and business reviews.

• Create scalable account playbooks.

• Lead complex, high-risk programs including partner launches, the introduction of new sub-categories, and changes to pricing or incentives.

• Establish execution plans and ensure cross-functional teams are held accountable.

• Construct the KPI framework for the category.

• Utilize SQL and financial modeling to assess opportunities, analyze performance, and present leadership trade-offs.

• Convert category requirements into product specifications and marketing priorities.

• Align Product, Marketing, Operations, Legal, and Finance teams without direct authority.

• Identify trends among competitors and partners, providing leadership recommendations.

• Share expertise and support the development of team members.

⛳️ Requirements

• Over 10 years of experience in strategy & operations, business operations, category management, or partnerships, preferably within a marketplace, e-commerce, or digital platform environment.

• Demonstrated success in establishing strategy and achieving measurable top-line and bottom-line growth.

• Proficiency in SQL is required.

• Capability to build financial models, assess market sizes, and transform complex analyses into clear strategic recommendations.

• Strong executive-level communication skills.

• Experience in negotiating with and influencing senior internal and external stakeholders.

• Comprehensive understanding of two-sided marketplace dynamics, including supply quality, traffic, discovery, conversion, and retention.

• Experience managing complex cross-functional programs with significant risk and uncertainty.

• Proven ability to lead without formal authority.

• Must reside in a state where Airbnb, Inc. has a registered entity.

🏝️ Benefits

• Eligibility for bonuses.

• Equity eligibility.

• Access to various benefits.

• Employee travel credits.

• Remote work eligibility.

• Occasional work at an Airbnb office or attendance at off-site events, as agreed upon with the manager.

• Reasonable accommodations available throughout the recruitment process for applicants with disabilities.