Catastrophe Field Auto Adjuster

This is a fully remote position, open to applicants in United States.

📋 Description

• Travel across the country to evaluate vehicle damage and assist customers impacted by catastrophic events.

• Investigate claims of moderate complexity related to cars, motorcycles, ATVs, RVs, and boats.

• Review policy coverage and document findings related to claims.

• Prepare or validate repair estimates utilizing industry-leading tools.

• Negotiate and resolve claims.

• Document notes, decisions, and supporting materials in the claims system.

• Manage a combination of virtual assignments and in-person inspections, with a distribution of 70% field work and 30% virtual work.

• Follow a schedule of 10 days on and 4 days off, working 12-hour shifts throughout the year.

⛳️ Requirements

• A minimum of 2 years of experience in claims or auto damage is preferred.

• Proficient in estimating software such as CCC or Mitchell.

• Familiarity with vehicle repair techniques, including paintless dent repair.

• Excellent analytical, negotiation, and conflict resolution abilities.

• Capability to work independently in a fast-paced and unpredictable environment.

• A minimum internet bandwidth of 50 MB download and 5 MB upload for remote employees.

• A dedicated, private workspace that is free from distractions, equipped with appropriate desk and seating for home-based work.

• Valid photo identification is required for the virtual interview; internal candidates are exempt from this requirement.

• Must consent to a background investigation.

• An adjuster and/or appraiser license may be necessary within 60 days of hire, depending on the office or area.

• Must be eligible to work in the United States; Allstate typically does not sponsor employment-based visas.

🏝️ Benefits

• Benefits package available from the first day of employment.

• Time off policy that promotes work/life balance.

• Comprehensive healthcare options.

• Retirement benefits, including 401K and pension plans.

• Education reimbursement opportunities.

• Initial and ongoing training provided.

• Support for career advancement and continuous professional development.

• A potential $1,000 Licensing Sign-On Bonus for eligible active licenses.

• A complete technology setup, including a laptop, monitors, headset, keyboard, and mouse.

• Monthly connectivity reimbursement for eligible employees working from home.