Cash Specialist

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Conduct research and input daily cash receipt information into the relevant receivable system, customer account, and policy transaction.

• Reconcile remittances with accounts receivable balances.

• Allocate unapplied cash accordingly.

• Review reports on unapplied/unallocated funds and resolve any outstanding items.

• Correct any misapplied cash transactions.

• Process cash transfers as necessary.

• Carry out daily and monthly cash balancing activities.

• Assist in resolving premium and commission discrepancies, as well as issues with overpayments and underpayments.

• Input payment requests into the check processing system.

• Respond to customer service inquiries via phone and email within established guidelines.

• Complete tasks and projects assigned by the Manager.

• Communicate customer service concerns to the Manager.

• Aid the Manager in updating and documenting workflow processes and changes.

• Support the Cash Application Team in a dynamic insurance setting.

⛳️ Requirements

• High school diploma with a minimum of 3 years of experience in accounts receivable and general accounting.

• An Associate's degree is preferred but not mandatory.

• Understanding of accounts receivable and general accounting principles.

• Experience in Property & Casualty is preferred.

• Demonstrated proficiency with Microsoft Office suite, including Word, Excel, and Outlook.

• Strong verbal and written communication abilities.

• Above-average mathematical skills.

• Capability to thrive in a fast-paced environment and manage workload priorities.

• Keen attention to detail.

• Proven track record of delivering excellent customer service, both internally and externally.

• Ability to adhere to departmental policies and procedures, including authority levels for compliance with risk management controls.

🏝️ Benefits

• Competitive compensation package.

• Generous 401K employer matching.

• Employee Stock Purchase plan with employer matching.

• Generous Paid Time Off.

• Excellent benefits that extend beyond health, dental, and vision, focusing on physical, mental, and financial wellbeing.

• Tuition reimbursement.

• Opportunities for industry-related certifications and professional training.

• A dynamic, ambitious, fun, and exciting work environment.

• Matching donation program.

• Volunteer opportunities.

• Employee-driven corporate giving initiative.

• An inclusive and diverse workplace.

• Special accommodations available.