This is a fully remote position, open to applicants in Zimbabwe.

📋 Description

• Execute the value proposition for ATMs and devices in accordance with the objectives of Client Coverage and Consumer Clients Lesotho.

• Ensure that clients from all segments are able to perform electronic transactions via automated transaction terminals, including ATMs, BNAs, and RBNAs.

• Support both existing and future solutions for automated transaction terminals.

⛳️ Requirements

• Bachelor's degree in Business Commerce.

• Over 10 years of relevant experience in branch banking.

• Strong understanding of branch banking, with tactical knowledge of daily operations and controls.

• In-depth knowledge of branch banking processes, practices, products, and services.

• Experience with both digital and physical channels within a financial setting.

• Good grasp of the technology, systems, and processes necessary for delivering an exceptional front-end customer experience.

• Understanding of the interplay between digital channels and digital migration.

• Experience in branch banking and ATM operations.

• Familiarity with cash lifecycle management.

• Behavioral competencies include: Adopting Practical Approaches; Conveying Self-Confidence; Convincing People; Developing Expertise; Developing Strategies; Embracing Change; Examining Information; Exploring Possibilities; Making Decisions; Meeting Timescales; Providing Insights; Upholding Standards.