Care Partner Coach

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a reliable coach, mentor, and strategic advisor to designated Care Partners

• Provide individualized coaching centered on case strategy, career advancement, skill enhancement, and client outcomes

• Deliver constructive feedback, support, and accountability to enhance Care Partner confidence and performance

• Assist Care Partners in managing complex cases while identifying barriers, risks, and opportunities for intervention

• Create innovative, client-focused strategies that foster stability, self-reliance, and significant progress

• Emphasize trauma-informed and strength-based methodologies in client care

• Aid Care Partners in setting client objectives and assessing progress and results

• Coach techniques that boost client engagement, follow-through, accountability, and goal attainment

• Support the prioritization of caseloads, documentation, referrals, and follow-up processes

• Recognize cases that require further consultation or leadership involvement

• Assist in the onboarding, training, and certification processes for new Care Partners

• Facilitate opportunities for professional development, case-based learning, and the application of knowledge in practice

• Organize peer coaching and collaboration groups

• Help Care Partners navigate state and community resources as well as referral networks

• Identify ongoing barriers, training requirements, resource deficiencies, and emerging trends

• Share insights, effective strategies, and potential solutions with Care Partner leadership to enhance the overall program

• No direct supervisory duties; potential for expanded leadership roles as the program evolves

⛳️ Requirements

• Bachelor’s degree in human services, Social Work, Psychology, Family Studies, Counseling, Sociology, Public Health, Nonprofit Management, or a related discipline, or a comparable combination of education and substantial relevant professional experience

• At least five years of progressively responsible experience in case management, social services, pregnancy assistance, maternity housing, family support, or a similar human services environment

• Proven experience in coaching, mentoring, training, or professional development is highly preferred

• Preferred: Master’s degree in social work, Counseling, Human Services, Public Administration, Nonprofit Management, or a related field

• Competency in coaching and development

• Strong active listening and communication skills

• Strategic problem-solving abilities

• Skills in outcomes and accountability

• Collaboration and relationship-building expertise

• Deep commitment to serving women and families while promoting Her PLAN’s mission, values, and culture

🏝️ Benefits

• Health, dental, and vision insurance

• 401K plan with employer matching

• Life insurance coverage

• Short-term and long-term disability insurance

• Paid holidays

• Paid time off

• Occasional travel for training, site visits, and conferences, typically four to five times per year