Care Navigator, Licensed Nurse

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee physiological indicators such as blood pressure, weight, and blood glucose in a clinically appropriate manner.

• Achieve team objectives, standards, and engagement metrics.

• Foster ongoing patient involvement in remote patient monitoring initiatives.

• Deliver education and coaching on preventive health and disease management.

• Conduct monthly wellness calls with designated patients.

• Facilitate collaborative wellness calls to establish health goals with patients and their Care Teams.

• Manage patient messaging and alerts effectively.

• Guide patients to their treating physicians for routine inquiries.

• Adhere to escalation protocols for urgent care needs.

• Assess vital signs and utilize data to encourage positive lifestyle and health behavior changes.

• Create patient-focused goals and related action plans in partnership with Care Teams.

• Monitor patients and engage in synchronous and asynchronous communication via Vivo Care’s Remote Care Platform.

⛳️ Requirements

• Active RN/LPN/LVN license in a compact state without restrictions.

• Availability to work in the MST time zone from 8:00 AM to 5:00 PM.

• 1-3 years of clinical experience, including patient management or disease management, preferred.

• Familiarity with various provider practices and workflows.

• Capability to work independently with minimal supervision.

• Experience with Medicare patient populations.

• Background in conducting virtual visits and telephonic care management.

• Proficiency in Spanish is a plus.

• Experience in Motivational Interviewing/Health Behavior Change is a plus.

• Health Coach certification is an advantage.

• Clinical experience working with adult and geriatric patient populations.

• Ideally, experience in phone triage.

• Preferred knowledge of remote patient monitoring (RPM) and/or Chronic Care Management (CCM), Behavioral Health, Care Coordination, or Utilization Management principles.

• Familiarity with remote working technologies.

• Strong understanding of reimbursement requirements.

🏝️ Benefits

• Weekends, holidays, and evenings/nights off.

• Full coverage of the employee premium for health, dental, and vision insurance.

• Up to $3,000 contribution to an HSA account for each employee.

• Generous paid time off, company holidays, and paid sick leave.

• Monthly all-hands meetings, weekly team meetings, and happy hours.

• Opportunities for professional leadership development and growth.

• An inclusive, collaborative, and innovative workplace culture.

• Employee input in shaping the organization’s future.