Care Coordinator II – Foster Care

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Assist in care management operations and collaborate with designated member teams

• Conduct member outreach via phone calls or home visits

• Engage in discussions about care/service plans, upcoming steps, resources, inquiries, concerns, and continuous education

• Organize care activities with healthcare professionals, community providers, partners, members, and caregivers

• Address inquiries, requests, and concerns from members and providers

• Communicate effectively with care managers, practitioners, and other stakeholders to ensure member services and continuity of care

• Aid in service assessments/screenings and document the care needs of members

• Maintain and document member records, distributing them to providers as necessary

• Recognize needs and refer to Care Managers, community organizations, and Disease Managers

• Offer education on available benefits and resources

• Adhere to standards of practice, policies, contractual obligations, and regulatory guidelines

• Carry out additional responsibilities as assigned

⛳️ Requirements

• High School diploma or GED

• 1–2 years of relevant experience

• Availability to work Monday–Friday, 8am–5pm

• Capability to support adolescents in foster care aged 13–26

• Proficiency in conducting member outreach via telephone or home visits

• Competence in documenting and maintaining member records in compliance with state and regulatory standards

• Ability to adhere to contractual obligations and regulatory guidelines and standards

• Equal opportunity employer; qualified candidates will be considered without regard to protected characteristics

🏝️ Benefits

• Competitive salary

• Health insurance coverage

• 401K retirement plan

• Stock purchase options

• Tuition reimbursement programs

• Paid time off plus holidays

• Flexible work arrangements, including remote, hybrid, field, or office schedules