Call Center Sales Agent

This is a fully remote position, open to applicants in Germany.

📋 Description

• Actively reach out to current customers via phone within the telecommunications industry.

• Manage tariff modifications.

• Oversee contract renewals.

• Implement customer win-back initiatives.

• Work from Monday to Saturday, available between 8:00 a.m. and 8:00 p.m.

• Select between a fixed late shift or an alternating schedule of early and late shifts weekly.

• Participate in training sessions on products, communication techniques, and sales strategies.

• Gain access to professional growth opportunities through the S-KON Academy.

⛳️ Requirements

• Preferably, some prior experience in telephone sales or customer service; candidates transitioning from other careers with sales aptitude are also encouraged to apply.

• A quiet workspace in a home-office setting.

• Reliable internet connection with a minimum download speed of 50 Mbps.

• Proficient in using a PC.

• Strong IT skills.

• Basic technical understanding.

• Excellent proficiency in the German language.

• Friendly and clear communication skills over the phone.

🏝️ Benefits

• Competitive performance-based commission on top of the base salary.

• Childcare support allowance.

• Access to Wellpass fitness benefits.

• State-of-the-art technical equipment for remote work.

• Comprehensive training on the product range as well as communication and sales techniques.

• Career advancement opportunities through the S-KON Academy, transitioning from Agent to Coach, Trainer, or Team Leader.

• Employee referral bonus.