Business Technology Support Engineer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Develop and interpret organizational objectives, policies, and procedures concerning Corporate IT, information security, and SOC II compliance.

• Assess new vendors and enhance existing processes.

• Acquire and coordinate the delivery of IT equipment while maintaining an asset inventory.

• Oversee SaaS applications and their licensing.

• Collaborate with technical leaders to ensure that systems function within established security controls.

• Review project plans and coordinate project activities.

• Provide training to users on IT systems and offer technical support.

• Assist with the provisioning and deprovisioning of employees.

• Manage daily information technology tools and facilities for global staff.

⛳️ Requirements

• Familiarity with Mac and Windows operating systems.

• Proficient in scripting languages.

• Experience with GSuite, cloud automation, MDM, and various SaaS tools.

• Skilled in installing and configuring software and hardware, including network equipment and printers.

• Strong organizational and coordination skills with acute attention to detail.

• Exceptional communication abilities.

• Eligibility to work for any employer in Canada without the need for visa support now or in the future.

• A resume is required for application submission.

• A GitHub profile and contribution to repositories are required as part of the application.

• A service-oriented, self-motivated problem solver.

🏝️ Benefits

• No specific benefits, perks, or compensation extras stated in the posting.