Business Support Virtual Assistant

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Deliver comprehensive administrative and operational assistance to participating small businesses throughout a 12-week program.

• Organize email inboxes, documents, files, spreadsheets, and recurring information efficiently.

• Execute data entry tasks and maintain essential business records.

• Coordinate calendars, appointments, scheduling, and confirmations seamlessly.

• Keep track of task lists and follow up on pending administrative items.

• Support routine back-office functions effectively.

• Conduct basic follow-up with customers or prospects.

• Address routine inquiries using approved information or templates.

• Maintain customer, prospect, or business data in spreadsheets or CRM systems.

• Assist with basic lead research or lead-generation activities as needed.

• Help with general tasks assigned by small-business owners.

• Familiarize yourself with each assigned business's processes and priorities.

• Adhere to established instructions and workflows.

• Document basic procedures when necessary.

• Transition smoothly between assigned businesses while ensuring clear separation of information.

• Communicate completed tasks, priorities, and outstanding needs effectively.

• Execute services professionally and adhere to written timelines, guidelines, and deliverables.

• Report to a designated point of contact to be determined.

⛳️ Requirements

• Entry-level position in business support.

• Previous experience in administrative roles, executive assistance, customer support, or general business support is preferred.

• Proficient in Microsoft Office and/or Google Workspace.

• Experience with spreadsheets and data entry is essential.

• Strong organizational and time-management abilities.

• Excellent written and verbal communication skills in English.

• Experience with CRM or lead-management systems is a plus.

• Basic experience in lead generation, appointment setting, or customer follow-up is advantageous.

• Specialized accounting or bookkeeping experience is not necessary.

• Flexible and comfortable supporting various types of small businesses.

• Possess strong general administrative and executive-assistant skills.

• Organized, reliable, and able to learn new processes rapidly.

• Capable of working from instructions with minimal supervision.

• Professional demeanor when interacting with diverse business owners.

• Comfortable shifting between different tasks and business environments.

• Able to manage limited assigned hours efficiently.

• Knowledge of Microsoft Office is required.

• Familiarity with Google Workspace is required.

• Proficiency in Microsoft Excel / Google Sheets is required.

• Knowledge of email and calendar platforms is required.

• Familiarity with CRM or business management platforms as applicable.

• Clear and professional communication in English is required; accent preference Level A–C.

• Availability for work from Monday to Friday during contracted hours.

• Must operate under a Master Services Agreement and Statement of Work as an independent contractor.

🏝️ Benefits

• Competitive compensation rates.

• Weekly payment schedule.

• A variety of open roles are available.

• Access to free training and upskilling opportunities.

• Continuous support and guidance.

• A vibrant community always ready to assist you.

• Engagement as an independent contractor.

• Contracted hours ranging from 20 to 40 hours per week, with specific arrangements of 2 VAs for 40 hours/week each and 1 VA for 20 hours/week.

• Monday to Friday schedule unless otherwise mutually agreed upon in writing.