Business Resiliency Specialist III

This is a fully remote position, open to applicants in United States.

📋 Description

• Create, implement, assess, and uphold business resiliency policies along with incident management, crisis management, and disaster recovery plans, procedures, playbooks, and related documentation.

• Define roles, responsibilities, escalation procedures, communication strategies, and decision-making frameworks in collaboration with stakeholders.

• Conduct or assist in business impact analyses and risk evaluations.

• Analyze the effects of modifications in business processes, technology, facilities, vendors, and operational models.

• Evaluate third-party readiness and address resiliency challenges in coordination with vendor owners.

• Develop and sustain business continuity plans to maintain essential functions and facilitate recovery and resumption of operations.

• Collaborate with Information Technology, Facilities, Legal, Compliance, Communications, Security, business leaders, project managers, and other stakeholders.

• Oversee disaster recovery procedures for systems, applications, data, infrastructure, networks, and operational environments.

• Provide training, conduct tabletop exercises, annual disaster simulations, and disaster recovery assessments.

• Manage incident, crisis, emergency, and business disruption responses through recovery processes and the restoration of normal operations.

• Organize decision-making, resource allocation, stakeholder communications, and maintain records of decisions, actions, risks, impacts, and recovery status.

• Lead reviews following incidents and exercises, document lessons learned, and monitor corrective actions.

• Suggest and implement enhancements to prevent incidents, minimize impacts, strengthen response and recovery efforts, resolve production issues, and improve operational efficiency.

• Maintain technical documentation, scalability reports, and performance metrics tracking preparedness, plan currency, exercise outcomes, corrective actions, and recoverability.

• Keep an eye on emerging risks, security alerts, threats, regulations, standards, and industry practices.

• Ensure that equipment, systems, services, and facilities comply with disaster recovery standards and support adherence to ISO 22301 and NIST SP 800-34.

• Provide guidance, training, and direction to less experienced team members.

• Execute additional job-related tasks as required.

⛳️ Requirements

• A Bachelor's degree is required, though equivalent years of relevant work experience may substitute for the required education.

• A minimum of five (5) years’ experience in Business Continuity/Business Resiliency, Disaster Recovery, and Incident/Crisis Management.

• In-depth knowledge of business resiliency standards and best practices.

• Experience in implementing industry standards such as NIST 800-34.

• Familiarity with disaster recovery tools and methodologies.

• Proficient computer skills.

• Strong analytical and critical-thinking capabilities.

• Advanced skills in decision-making, troubleshooting, and problem-solving.

• Skills in process and/or workflow planning and design.

• Excellent project management competencies.

• Strong organizational, prioritization, and time management abilities.

• Experience in complex, high-growth business settings.

• Outstanding oral and written communication skills, including critical listening and technical writing.

• Strong interpersonal and collaborative abilities.

• Capability to work independently as well as part of a team.

• Current Business Continuity Certification (DRII CBCP, MBCI, MBCP, MABR, or equivalent) is preferred.

• Experience in health plans, managed care, process improvement, and/or business analysis is preferred.

• General office environment; ability to sit or stand for extended durations may be required.

🏝️ Benefits

• Bonus linked to both company and individual performance may be available.

• Comprehensive and substantial total rewards package.

• Equal Opportunity Employer environment promoting belonging and support for individuals from all backgrounds.