Business Development Representative – Agency & Merchant Outreach

This is a fully remote position, open to applicants in California, +4 more states.

📋 Description

• Take charge of outbound prospecting across agencies and merchants utilizing email, LinkedIn, and phone communication.

• Conduct research and qualify prospects based on CWILL's ideal customer profile.

• Tailor outreach strategies for agency business models and address merchant post-purchase and retention challenges.

• Document every customer interaction in the CRM system.

• Analyze messaging, channels, and segments, making necessary adjustments to outreach strategies.

• Transition qualified opportunities to the Sales and Partnerships teams.

• Develop and expand CWILL's agency partner program aimed at eCommerce agencies and Shopify DTC service providers.

• Create and implement a channel strategy involving referral partners, resellers, and ecosystem collaborators.

• Oversee event strategies, including trade show selection, booth logistics, on-site execution, and post-event follow-up.

• Manage the partner lifecycle from initial prospecting and onboarding to activation and continuous support.

⛳️ Requirements

• 2–3+ years of experience in business development, partnerships, or channel sales, ideally within eCommerce, SaaS, or logistics sectors.

• Strong knowledge of the Shopify/DTC brand ecosystem along with the operations of agencies and service providers.

• Demonstrated success in building and finalizing partnership agreements.

• Experience in managing relationships with multiple stakeholders.

• Practical experience with trade shows and industry events.

• Exceptional communication and negotiation abilities.

• Ability to work independently in a dynamic environment.

• Background in logistics, shipping, or carrier partnerships is highly advantageous.

• Bachelor’s degree or higher is required.

🏝️ Benefits

• Starting Pay: 80-130K + Bonus, based on experience, and open to negotiation.

• 401(k) plan.

• Paid Time Off (PTO).

• Paid Holidays.

• Comprehensive Insurance coverage.