Business Development, Customer Success Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Drive the growth, customer adoption, and long-term success of Netafim’s digital farming solutions across the USA and Canada.

• Identify and create go-to-market strategies and business opportunities with growers, chemical companies, agronomy firms, food processors, and strategic industry partners.

• Enhance Netafim’s digital farming footprint through both traditional and innovative sales channels.

• Establish and nurture relationships with large enterprise growers and key industry influencers.

• Develop and implement programs and partnerships that accelerate the adoption of GrowSphere™.

• Engage enterprise clients to promote successful adoption and effective use of GrowSphere™ solutions.

• Conduct regular business reviews with key clients.

• Collaborate with Key Account Managers, Regional Sales Managers, and dealers to optimize customer success.

• Identify opportunities for expansion, cross-selling, and upselling.

• Gather and communicate customer feedback to Product Management and the broader Digital Farming team.

• Act as a commercial subject matter expert for GrowSphere™ products and Digital Farming solutions.

• Facilitate coordination between customers and Digital Farming technical support resources.

• Escalate customer issues to the appropriate technical teams.

• Support customer-facing commercial activities, training, and business development initiatives.

• Not accountable for day-to-day technical support, commissioning, troubleshooting, implementation support, or ownership of support cases.

⛳️ Requirements

• Strong product knowledge of GrowSphere™ and associated digital farming solutions.

• Capability to identify and develop go-to-market strategies and new business opportunities.

• Proficiency in building and maintaining relationships with enterprise growers and industry influencers.

• Competence in conducting customer business reviews focused on value realization, utilization, and future opportunities.

• Skill in delivering customer presentations, training programs, demonstrations, and educational events.

• Ability to support internal sales enablement and dealer education initiatives.

• Awareness of industry trends, customer needs, and competitive offerings.

• Capacity to coordinate with technical support resources and escalate customer issues as necessary.

🏝️ Benefits

• Opportunity to work with a leading company in digital farming solutions.

• Engage with diverse stakeholders across the agriculture sector.

• Professional development through training and educational events.