Business Continuity Management Lead

This is a fully remote position, open to applicants in United States, +4 more locations.

📋 Description

• Develop and execute Mercury’s enterprise Business Continuity Management (BCM) framework, policies, standards, governance, and operating model.

• Create a prioritized implementation roadmap that aligns with bank-launch readiness and essential services.

• Collaborate with business owners to pinpoint critical services and carry out business impact analyses.

• Map dependencies among personnel, processes, technology, facilities, and third-party vendors.

• Set recovery time objectives and recovery point objectives while addressing gaps between objectives and current capabilities.

• Establish standards for continuity plans and recovery procedures, providing support to accountable owners.

• Coordinate business continuity efforts with technology disaster recovery, incident response, and crisis management activities.

• Design and conduct risk-based exercises, monitor lessons learned and remediation efforts, and ensure closure of identified gaps.

• Evaluate the recovery capabilities of critical providers, their contingency arrangements, and concentration dependencies.

• Integrate continuity considerations into new products, significant business changes, and technology implementations.

• Develop metrics and reporting mechanisms for management and committees.

• Build and lead an expanding BCM team, which includes recruiting and nurturing analysts.

• Provide role-specific training and foster awareness of continuity practices.

• Assist in regulatory examinations and reviews related to bank-launch readiness.

⛳️ Requirements

• Over 10 years of experience in business continuity management, operational resilience, disaster recovery, or a related field within a fintech, financial institution, technology company, or another highly regulated environment.

• Proven experience in developing or significantly enhancing an enterprise BCM program, covering governance, implementation, testing, and reporting.

• Strong capabilities in business impact analysis, critical-service identification, dependency mapping, and recovery objective formulation.

• Experience in creating actionable continuity plans and leading exercises that test recovery assumptions and reveal gaps.

• Adequate technical knowledge to collaborate with Engineering on cloud services, system dependencies, data recovery, and technology disaster recovery.

• Familiarity with third-party risk management, which includes evaluating critical vendor recovery capabilities, contingency arrangements, and concentration risk.

• Demonstrated ability to drive cross-functional remediation through influencing various stakeholders.

• Exceptional written and verbal communication skills, particularly in articulating readiness gaps and trade-offs to senior leadership.

• Experience in managing a team of Business Continuity analysts.

🏝️ Benefits

• Equity (stock options/RSUs).

• Comprehensive benefits package.

• Competitive salary and equity ranges.

• Reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs.