Business Consultant – 6 Months Contract

This is a fully remote position, open to applicants in Slovakia, +1 more country.

📋 Description

• Provide value to Bloomreach clients by implementing and leveraging the Engagement Platform.

• Collect business requirements during the implementation phase.

• Set up data structures and oversee data migration processes.

• Launch automated programs.

• Advise clients on topics such as e-commerce, analytics, data management, digital marketing, marketing automation, email, and mobile technologies.

• Cultivate strong client relationships and enhance platform usage, KPIs, and ROI.

• Work alongside Customer Success Managers to create business strategies and roadmaps aligned with client needs.

• Become a subject matter expert on the Bloomreach Engagement platform.

• Provide leadership and support to the business consultancy practice in the DACH, Nordics, UK, or Benelux regions.

• Facilitate ongoing improvement of client sites, shops, and applications.

• Conduct audits of web pages and online shops; design, manage, and assess A/B tests.

• Engage with clients, instruct on CDP platform usage, recommend product enhancements, and generate reports.

• Oversee the implementation of client applications, websites, or online shops.

• Maintain regular communication through online channels and in-person visits.

• Utilize AI tools to enhance daily work efficiency.

• Collaborate with internal teams to improve product-focused services and streamline processes.

⛳️ Requirements

• Experience in customer-facing roles in B2B and/or B2C as a vendor, agency, in-house eCommerce professional, SaaS employee, or consultant.

• Capability to independently organize work, manage multiple client initiatives, and handle ambiguous scenarios.

• Consulting-oriented mindset with the ability to challenge assumptions, ask insightful questions, and serve as a trusted advisor.

• A strong sense of curiosity and a desire to learn.

• Skills in stakeholder and relationship management.

• Proficiency in business English.

• Willingness or ability to work from Czechia or Slovakia, with full-time office options available in Bratislava or Brno/Prague.

• Experience with LLMs, AI Agents, or MCPs is a plus but not mandatory.

• Familiarity with marketing technology or customer engagement platforms is beneficial but not essential.

• Proficiency in German or a Nordic language is advantageous but not required.

• Industry or vertical expertise is a plus but not essential.

• Background in performance marketing, CRM, online analytics, marketing automation, personalization, or campaigns is advantageous but not required.

• Technical knowledge of APIs, SQL, HTML, JavaScript, or similar technologies is a plus but not essential.

🏝️ Benefits

• Freedom and trust with no clocking in/out, corporate regulations, or lengthy approval processes.

• Flexible working hours.

• Virtual-first work environment with Bloomreach Hubs located across three continents.

• Company events.

• 5 paid days off to volunteer.

• People Development Program featuring personal development workshops.

• Support from communication coaches for work-related communication and decision-making challenges.

• Leader Development Program with feedback, coaching, and follow-up check-ins.

• $1,500 annual professional education budget for books, courses, and certifications.

• Employee Assistance Program offering counseling services.

• Calm subscription.

• One additional DisConnect day off each quarter.

• Opportunities for sports, yoga, and meditation.

• Extended parental leave of up to 26 calendar weeks for Primary Caregivers.

• Restricted Stock Units or Stock Options depending on role, seniority, and location.

• Company performance bonus.

• Employee referral bonus of up to $3,000.

• Rewards for work anniversaries.