Business Analyst – AI

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Collaborate with business stakeholders to grasp operational goals, challenges, and pain points.

• Facilitate discovery discussions, stakeholder interviews, and workshops to comprehend the operations of various business functions.

• Evaluate current-state business processes, workflows, responsibilities, and information flows.

• Detect inefficiencies, repetitive tasks, manual processes, and operational bottlenecks.

• Document business requirements, findings, dependencies, and opportunities for improvement.

• Create current-state and future-state process maps.

• Identify business processes and activities that could benefit from AI, intelligent automation, or workflow optimization.

• Investigate operational challenges and assess where AI-driven solutions could add tangible business value.

• Develop and document potential use cases for AI and automation.

• Evaluate opportunities based on business impact, complexity, feasibility, and potential efficiency improvements.

• Collaborate with technical specialists to convert business issues into potential technical solutions.

• Assist in prioritizing automation opportunities and recommendations.

• Translate business requirements into distinct business needs, functional requirements, user stories, and acceptance criteria.

• Document business rules, process dependencies, and solution expectations.

• Work collaboratively with AI engineers, developers, and technical experts.

• Convey business context and requirements to technical teams.

• Participate in solution reviews, testing, and user acceptance activities.

• Validate proposed solutions against the original business requirements and intended outcomes.

• Support Maintain Technology's structured Automation Map consulting methodology.

• Analyze information gathered through sponsor intake forms, functional questionnaires, and discovery sessions.

• Consolidate findings across 12 business functions and around 60 process areas.

• Identify recurring processes, system dependencies, manual tasks, and potential automation opportunities.

• Convert discovery findings into organized business analysis outputs and automation recommendations.

• Assist in preparing client-facing documentation and Automation Map deliverables.

• Identify opportunities to enhance operational efficiency and business processes.

• Assess existing workflows and suggest practical improvements.

• Develop reusable business analysis frameworks, templates, and documentation.

• Maintain precise records of requirements, assumptions, findings, and decisions.

• Contribute to the enhancement of Maintain's consulting methodology and delivery processes.

⛳️ Requirements

• Approximately 4–5+ years of relevant professional experience in business analysis, business process improvement, technology consulting, digital transformation, or a closely related field.

• Proven experience in conducting business discovery, stakeholder interviews, and requirements-gathering activities.

• Strong grasp of business processes, operational workflows, and process improvement methodologies.

• Experience in identifying business problems and translating them into actionable technology or process solutions.

• Proficiency in documenting business requirements, functional requirements, user stories, and process maps.

• Excellent stakeholder engagement, communication, and workshop facilitation skills.

• Experience collaborating with developers, technology teams, consultants, or implementation specialists.

• Strong analytical thinking, critical thinking, and problem-solving skills.

• Ability to articulate complex business problems and findings in a clear and structured manner.

• Capacity to work independently and manage deliverables while in a remote working environment.

• Familiarity with Artificial Intelligence (AI), Generative AI, and AI-powered business applications.

• Experience in identifying AI and automation opportunities within business processes.

• Knowledge of workflow automation platforms such as n8n, Make, or Zapier.

• Experience supporting ERP, CRM, or enterprise technology implementations.

• Familiarity with business process modeling tools like BPMN, Microsoft Visio, Lucidchart, or similar.

• Understanding of systems integration, APIs, and technology-driven business transformation.

• Experience in consulting, operational improvement, or digital transformation projects.

• Experience working with Australian businesses or international stakeholders.

🏝️ Benefits

• 100% Remote Work: Work remotely from the Philippines while collaborating with an Australian technology consulting firm.

• Competitive Compensation: Attractive salary based on experience, skills, and contributions.

• Build & Own: Assist in establishing and shaping a growing business analysis and AI consulting capability.

• Meaningful Business Impact: Address real business challenges and help organizations discover improved operational methods.

• Direct Leadership Exposure: Collaborate closely with business leaders and technical specialists.

• Cross-functional Collaboration: Work with AI engineers and contribute directly to solution development.

• Opportunity to Grow: Enhance your expertise at the intersection of business analysis, AI, automation, and digital transformation.