Builder Product Manager I

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish missions that product squads will undertake, moving away from the conventional PRDs.

• Lead enhancements and product developments focused on customer value alongside the Industry PM and Value Stream PM.

• Convert intricate ERP business logic into clear, actionable agent missions.

• Conduct interviews with subject matter experts to capture knowledge for system prompts and agentic constraints.

• Collaborate with UX Research to determine AI-agent interface behaviors and generative UI experiences.

• Co-create evaluation datasets and rubrics to assess agent outputs against ERP business logic.

• Rapidly prototype prompt sequences to test automation ideas prior to development cycles.

• Examine usage data, support volume, and codebase intricacy to prioritize updates to legacy systems.

• Specify mission details, agent objectives, tool limitations, success assessments, and failure criteria.

• Work closely with Builders, QA Builders, UX Researchers, Industry PMs, Value Stream PMs, and subject matter experts.

⛳️ Requirements

• Proven experience utilizing LLMs to synthesize user research, create acceptance criteria, and test assumptions rigorously.

• Capacity to define and evaluate autonomous agent behaviors.

• Familiarity with LangGraph state machines.

• Competence in establishing measurable acceptance criteria, quantitative assessments, and ground-truth definitions.

• Ability to interpret accounting regulations and SME insights into system prompts, agentic constraints, and evaluation rubrics.

• Skill in defining behavioral specifications for AI-agent interfaces, including tone, escalation logic, and failure scenarios.

• Experience in jointly managing evaluation frameworks and datasets.

• Background in using AI for user research and synthesizing support tickets, usage data, and interview transcripts.

• Proficiency in Python, SQL, LangChain/LangGraph, OpenAI/Anthropic APIs, DSPy, GitHub, and Weights & Biases.

• Knowledge of ERP business logic and customer workflows.

• Must be able to work remotely within the United States.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Flexible work hours and remote work options.

• Opportunities for professional development and training.

• Comprehensive health benefits including medical, dental, and vision coverage.

• Generous paid time off and holiday schedule.