Bodily Injury Adjuster

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct investigations into automobile accidents that may involve single or multiple vehicles, property damage, bodily injuries, attorney engagement, or litigation processes.

• Evaluate coverage, liability, and assess damages accordingly.

• Deliver exceptional customer service while providing compassionate support throughout the claims process.

• Engage with customers and attorneys via voice calls, emails, and text messages to facilitate communication.

• Negotiate equitable injury settlements with customers, vendors, third-party carriers, and claimants.

• Oversee various operational demands across multiple diverse venues while managing stakeholder expectations.

• Act as the main point of contact for claims, guiding insured clients through the claims process.

• Collaborate with internal teams to evaluate and enhance value across various initiatives.

• Conduct thorough damage assessments and interpret policies to ascertain coverage details.

• Accurately document claim activities in the claims system in a timely manner.

• Utilize estimation tools, job aids, and settlement platforms effectively.

• Work schedules will vary based on Pacific, Mountain, and Central time zones.

⛳️ Requirements

• Candidates must reside within the Pacific, Mountain, or Central time zones.

• Individuals from California, Washington, Alaska, Hawaii, and Puerto Rico are ineligible for this position.

• A minimum of 2 years' experience in handling bodily injury claims or a related field is required.

• Excellent communication skills are essential, particularly over the phone.

• Must be able to work independently and remotely, managing time effectively.

• Knowledge of insurance policies, coverage details, and liability assessment is necessary.

• Strong analytical and problem-solving abilities are required.

• Familiarity with innovative tools and platforms for claims assessment is preferred.

• A dedicated workspace free from distractions is mandatory.

• Must have a minimum internet connection of 50 MB down/5 MB up.

• An appropriate work surface and seating arrangement is necessary.

• Candidates may need to obtain an adjuster and/or appraiser license within 60 days of employment.

• Submission to a background investigation is required.

• Any existing insurance-license appointments must be terminated, and outside appointments cannot be held during employment, if applicable.

• Allstate typically does not sponsor employment-based visas.

🏝️ Benefits

• Competitive compensation with support for ongoing development and career progression.

• Flexible scheduling options available.

• Time-off policies that promote a healthy work/life balance.

• Initial and continuous training provided.

• 401K/pension plans available.

• Education reimbursement programs offered.

• Various programs designed to help balance work with personal life.

• Technology bundle including a laptop, monitor, headset, keyboard, and mouse is provided.

• Monthly connectivity reimbursement of $80.

• Potential $1000 Licensing Sign-On Bonus for candidates with eligible active licenses.