Bodily Injury Adjuster

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct investigations into automobile accidents that involve one or multiple vehicles resulting in property damage and/or personal injury, with attorney and litigation engagement.

• Evaluate coverage, liability, and damages associated with claims.

• Deliver exceptional customer service throughout the entirety of the claims process.

• Engage in communication with clients and attorneys via phone calls, emails, text messages, and occasionally video conferencing.

• Utilize various platforms and tools to assess claims effectively.

• Successfully negotiate fair settlements for injuries with clients, vendors, third-party carriers, claimants, and attorneys.

• Analyze damage specifics and interpret insurance policies to ascertain coverage.

• Implement claim-handling methodologies in complex and challenging scenarios.

• Employ estimation tools, job aids, and settlement platforms as necessary.

• Adhere to policies in accordance with policy agreements.

• Keep clear and precise records of claims.

• Ensure timely documentation within the claims system.

• Work schedule is Monday to Friday, from 8:00 a.m. to 4:30 p.m. CST.

⛳️ Requirements

• Must reside within the Central or Eastern time zones.

• Must be a resident of the United States.

• A minimum of 2 years of experience in handling third-party bodily injury claims.

• Experience in Texas casualty claim handling is preferred.

• Excellent communication skills, particularly over the phone.

• Ability to work independently and remotely while efficiently managing time.

• Knowledge of insurance policies, coverage, and liability assessment.

• Strong critical thinking and problem-solving abilities.

• Familiarity with tools and platforms used for claims evaluation.

• A home office setup with a dedicated, private workspace that is free from distractions.

• Minimum internet speed of 50 MB down and 5 MB up.

• A suitable work surface and comfortable seating.

• Must undergo a background check.

• An adjuster and/or appraiser license may be necessary within 60 days of hire, if applicable.

• Individuals with an active insurance license must cancel existing appointments and cannot hold outside appointments during employment.

• Allstate typically does not sponsor employment-based visas for this position.

🏝️ Benefits

• Comprehensive benefits package starting from Day 1, including time off, healthcare, and retirement options.

• Flexible scheduling arrangements.

• Time-off policy that promotes work/life balance.

• Initial and ongoing training opportunities.

• 401K and pension plans available.

• Education reimbursement support.

• Opportunities for career advancement and continuous professional development.

• Permanent remote work from home setup.

• Technology bundle provided, including a laptop, monitors, headset, keyboard, and mouse.

• $80 monthly reimbursement for connectivity.

• Potential $1,000 Licensing Sign-on Bonus for applicable active licenses.