Bodily Injury Adjuster

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Conduct investigations of automobile accidents involving one or multiple vehicles, including property damage, bodily injury, attorneys, and litigation.

• Evaluate coverage, liability, and damages related to claims.

• Offer exceptional customer service and empathetic support throughout the claims process.

• Interact with customers and attorneys via phone, email, and text communications.

• Negotiate equitable injury settlements with customers, vendors, third-party carriers, and claimants.

• Oversee multiple diverse venues with distinct operational requirements and stakeholder expectations.

• Serve as the primary contact for claims, guiding insured individuals through the entire process.

• Collaborate with internal teams to assess and enhance value across various initiatives.

• Conduct thorough damage assessments and interpret policies to ascertain coverage.

• Utilize claim-handling tools, estimation tools, job aids, and settlement platforms effectively.

• Ensure timely and precise claim documentation within the claims management system.

• Assess and negotiate settlements following legal and business standards.

⛳️ Requirements

• Must reside within the Pacific or Mountain time zones.

• The position is not available to residents of California, Washington, Alaska, Hawaii, and Puerto Rico.

• A dedicated private workspace that is free from distractions is required.

• Minimum internet bandwidth of 50 MB download and 5 MB upload is necessary.

• A suitable work surface and seating arrangement must be provided.

• A minimum of 2 years of experience in bodily injury claims handling or a related field is required.

• Strong communication skills, particularly over the phone, are essential.

• Ability to work independently and remotely while efficiently managing time is crucial.

• Familiarity with insurance policies, coverage, and liability assessment is necessary.

• Strong critical thinking and problem-solving abilities are essential.

• Knowledge of innovative tools and platforms for claims evaluation is preferred.

• Must undergo a background investigation.

• May be required to obtain an adjuster and/or appraiser license within 60 days of hiring.

• Applicants holding active insurance licenses must terminate existing appointments and cannot hold outside appointments during employment.

• Applicants with resident producer licenses must surrender them as directed by the licensing team.

🏝️ Benefits

• Competitive compensation with support for ongoing development and career progression.

• Flexible scheduling options available.

• Leave policy that promotes a healthy work/life balance.

• Initial and continuous training opportunities provided.

• 401K/pension plan available.

• Education reimbursement offered.

• Programs designed to help balance work with personal life.

• Technology package including a laptop, monitor, headset, keyboard, and mouse.

• Monthly connectivity reimbursement of $80.

• Potential $1,000 Licensing Sign-on Bonus for eligible applicants with active applicable licenses.