Biomedical Equipment Technician 3

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Respond to service calls to assess, diagnose, and repair intricate biomedical equipment for customers.

• Conduct scheduled maintenance and safety/environmental inspections.

• Foster strong customer relations and enhance customer satisfaction through exceptional service.

• Guide others in adherence to GE policies, procedures, hospital protocols, and documentation standards.

• Maintain proactive daily communication with customers to ensure issues are resolved and followed up on.

• Effectively communicate and collaborate with teammates and colleagues.

• Implement GE/customer facility contracts while supporting customer and business objectives.

• Mentor, instruct, and assist technicians with both basic and complex repairs and solutions.

• Deliver efficient service to all accounts within the designated area.

• Assign tasks and perform administrative responsibilities as part of the local team.

• Share on-call duties with the team.

• Document repair activities and submit reports/summaries in accordance with the schedule.

• Ensure proper care, calibration, and maintenance of spare parts, tools, and testing equipment.

• Maintain an approved inventory of parts.

• Oversee vendor service delivery processes in alignment with GE policies.

• Stay updated on current standards, codes, and procedures for the safe and effective use of medical equipment.

• May act as site leader, coordinating BMET activities, engaging with customer leadership, and participating in a Safety Committee.

• Comply with Health and Human Services, Environmental Health and Safety, and other relevant regulatory requirements.

⛳️ Requirements

• Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related field with 4+ years of experience in servicing medical equipment.

• OR equivalent military education and 4+ years of experience in servicing medical equipment.

• OR High School Diploma/GED with 6+ years of experience in servicing medical equipment.

• Proficient in electronic documentation using technological tools (e.g., iPad, iPhone).

• Familiarity with technological programs (e.g., Microsoft Office).

• Experience in building and maintaining strong customer relationships at all levels (e.g., nurses, doctors, leadership).

• Proven experience interfacing with internal team members and external customers as part of a solution-oriented service process.

• Excellent communication skills with the ability to convey technical issues to customers in an easily understandable manner.

• Capability to work both independently and collaboratively to implement solutions through effective problem-solving.

• Successful completion of GEHC’s standard background check, including a post-offer drug test.

• Adherence to customer access policies, including required immunizations and additional drug tests or background checks as necessary.

• Must be legally authorized to work in the United States.

• Ability to lift, carry, push, and pull up to 35 lbs. without assistance.

• Must frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for extended periods.

• Must be able to reach at, above, and below shoulder level, flex/extend neck, and possess good hand and finger dexterity.

• Specific vision capabilities may include color vision and close vision.

• Must not require employment visa sponsorship now or in the future.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Paid time off.

• 401(k) plan with opportunities for employee and company contributions.

• Life insurance.

• Disability insurance.

• Accident insurance.

• Tuition reimbursement.

• Opportunities for professional development.

• Relocation assistance.

• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI).