Biomedical Equipment Technician 2

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Respond to service requests to assess, diagnose, repair, and conduct planned maintenance on increasingly complex customer biomedical equipment.

• Enhance customer satisfaction through exceptional service delivery.

• Analyze intricate biomedical equipment problems and execute suitable repairs.

• Carry out planned maintenance, safety checks, and environmental inspections.

• Foster effective customer relations, proactively communicating with clients to ensure resolution and follow-up.

• Adhere to and guide others in accordance with GE policies, procedures, hospital protocols, and necessary documentation.

• Collaborate effectively with team members and colleagues.

• Implement GE/customer facility contracts to support business objectives and goals.

• Lead, guide, and assist technicians with both basic and advanced repairs and resolutions.

• Provide timely service delivery to all accounts within the designated area.

• Share on-call/pager responsibilities.

• Record repair actions and submit reports/summaries as per the established schedule.

• Ensure the care, calibration, and inventory management of spares, tools, testing equipment, and approved parts.

• Oversee vendors' service delivery processes to ensure compliance with GE policies.

• Maintain technical expertise in current standards, codes, and procedures regarding the safe and effective use of medical equipment.

• May act as Site Leader, guiding other Biomedical Technicians and participating in broader customer and account activities.

• Comply with Health and Human Services, Environmental Health and Safety, and other relevant regulatory requirements.

• Adhere to GEHC quality policies, training deadlines, and all applicable laws and regulations.

• Identify and promptly report any quality or compliance issues raised by customers.

⛳️ Requirements

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related field, along with 2+ years of experience in servicing medical equipment; OR equivalent military experience with 2+ years in servicing electrical or mechanical equipment; OR a High School Diploma/GED with 4+ years of experience in servicing medical equipment.

• Strong analytical and communication skills, capable of conveying technical issues to customers in an easily understandable format.

• Successful completion of GEHC's standard background check, including a post-offer drug screening.

• Compliance with customer access policies, which may include required immunizations and additional drug tests or background checks as necessary.

• Ability to lift, carry, push, and pull up to 35 lbs. without assistance.

• Capability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for extended periods.

• Ability to reach at, above, and below shoulder level, flex/extend the neck, and demonstrate proficient hand and finger dexterity.

• Required vision abilities may include color recognition, close and distant vision, peripheral vision, and depth perception.

• Willingness to be available after hours or partake in a rotating on-call schedule, including weekends.

• Legally authorized to work in the United States; GE HealthCare will not provide sponsorship for employment visas.

🏝️ Benefits

• Performance-based incentive compensation, which may encompass cash bonuses and/or long-term incentives (LTI).

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Paid time off.

• 401(k) plan with options for both employee and company contributions.

• Life insurance.

• Disability insurance.

• Accident insurance.

• Tuition reimbursement.

• Opportunities for professional development.

• Relocation assistance.