Billing Engineer

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Manage projects associated with pricing strategies and billing processes

• Create billing integrations with external services

• Oversee the complete product lifecycle, from coding to product conception and strategic planning

• Collaborate with UX/UI designers and product managers to refine features

• Design, develop, test, and document essential billing software components

• Integrate with third-party billing platforms like Stripe and Metronome

• Create metering, pricing, and rating logic for usage-based and subscription billing frameworks

• Ensure precise tracking and reporting of customer usage metrics

• Monitor and sustain billing systems for optimal availability and data accuracy

• Develop automation tools for recurring billing operations, reconciliation, and reporting

• Work alongside product, sales, finance, support, and engineering teams on bespoke billing needs, revenue analysis, and customer queries

• Serve as a technical authority in billing-related discussions and planning sessions

• Champion code quality, architectural assessments, and design documentation

• Offer technical guidance and mentorship to fellow engineers

• Set up observability, alerting, and error management throughout the billing pipeline

• Lead incident response initiatives and root cause analysis for billing-related challenges

⛳️ Requirements

• Background in backend software engineering, particularly focused on billing, payments, or financial systems

• Extensive understanding of SaaS billing structures, including subscriptions, usage-based pricing, proration, discounts, and entitlements

• Demonstrated experience integrating with third-party billing platforms such as Stripe, Metronome, Orb, Zuora, etc., or creating custom billing solutions

• Proficient in designing and managing distributed systems, microservices, and event-driven architectures

• Skilled in SQL and data modeling, especially for financial and usage data

• Strong grasp of APIs and experience in building or integrating internal billing APIs

• High proficiency in Go, or capable of writing production-level code in another language with a willingness to learn Go

• Ability to adapt to the fast-paced environment of a startup

• Exceptional written and verbal communication skills

🏝️ Benefits

• An inclusive, flexible workplace that encourages authenticity

• A competitive total compensation package featuring a base salary and an equity incentive plan

• Comprehensive group benefits with immediate coverage, including health, vision, and dental plans for you and your family

• A remote-first company offering fully remote work, virtual and in-person social events, and access to a corporate co-working program

• Employer-funded retirement contributions matching employee contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of eligible compensation

• Annual company retreat and team off-site events

• $1500 USD per year allocated for professional development

• Opportunities for mentorship, coaching, and internal promotions

• Flexible paid time off program

• Company-provided laptop (Mac or PC)

• Monthly reimbursement for home internet expenses

• $500 USD to personalize your workstation

• Paid parental leave top-ups: 20 weeks for birthing parents and 16 weeks for non-birthing parents