Billing Engineer

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Oversee projects associated with pricing strategies and billing systems.

• Create billing integrations with external services.

• Manage the complete product lifecycle, from code development to product conception and strategic planning.

• Collaborate closely with UX/UI designers and product managers to refine features.

• Design, construct, test, and document essential billing software components.

• Integrate with external billing platforms such as Stripe and Metronome.

• Develop metering, pricing, and rating algorithms for usage-based and subscription billing structures.

• Ensure precise tracking and reporting of customer usage metrics.

• Monitor and sustain billing systems to guarantee high availability and data integrity.

• Create automation tools for recurring billing operations, reconciliation, and reporting.

• Work collaboratively with product, sales, finance, support, and engineering teams regarding billing needs, revenue reporting, and customer queries.

• Serve as a technical authority in discussions and planning related to billing.

• Promote code quality, architectural assessments, and design documentation.

• Provide technical guidance and mentorship to fellow engineers.

• Establish observability, alerting mechanisms, and error management throughout the billing pipeline.

• Lead incident response and root cause analysis for billing-related challenges.

⛳️ Requirements

• Proven experience in backend software engineering, emphasizing billing, payments, or financial systems.

• Extensive understanding of SaaS billing models, encompassing subscriptions, usage-based pricing, proration, discounts, and entitlements.

• Demonstrated experience integrating with third-party billing platforms like Stripe, Metronome, Orb, Zuora, etc., or developing custom billing systems.

• Experience in designing and managing distributed systems, microservices, and event-driven architectures.

• Proficient in SQL and data modeling, particularly for financial and usage data.

• Strong grasp of APIs and experience in building or integrating internal billing APIs.

• High proficiency in Go, or comfort in writing production-quality code in another language with a willingness to work with Go.

• Ability to adapt to the dynamic environment of a startup.

• Exceptional written and verbal communication skills.

🏝️ Benefits

• An inclusive, flexible environment where you can be your authentic self.

• A competitive total compensation package, including a base salary, an equity incentive plan, and variable commission (for quota-based roles).

• Comprehensive group benefits with no waiting period, encompassing health, vision, dental, and more for you and your family.

• Remote-first work environment.

• Virtual and in-person social events.

• Corporate co-working program.

• Employer-funded retirement contributions matching employee contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of eligible compensation.

• Annual company retreat and team off-sites.

• $1500 USD annually for professional development.

• Mentorship, coaching, and opportunities for internal promotions.

• Flexible paid time off program.

• Company-owned laptop (Mac or PC).

• Monthly home internet reimbursement.

• $500 USD home office workstation customization allowance.

• Paid parental leave top-ups: 20 weeks for birthing parents and 16 weeks for non-birthing parents.