Billing Advocate

This is a fully remote position, open to applicants in Alabama, +27 more states.

📋 Description

• Manage the processing of medical claims submitted to insurance providers and other entities for reimbursement.

• Timely submission of medical claims to insurance companies.

• Conduct follow-ups with payers to confirm hospital or physician status forms during the adjudication process.

• Monitor and follow up on outstanding claims within established billing cycle timelines.

• Contact insurance companies regarding payments and denials, verify claim status, and retrieve Explanation of Benefits (EOBs).

• Identify and bill secondary or tertiary insurance providers as necessary.

• Respond to phone inquiries from patients and insurance companies regarding assigned accounts.

• Efficiently balance new work with follow-up accounts within the designated workload.

⛳️ Requirements

• Previous experience with insurance claims is preferred but not mandatory.

• Prior experience in an administrative or clerical office position is preferred.

• At least one year of experience in an office environment.

• Minimum of one year of experience in customer service.

• Capability to manage a high volume of accounts efficiently.

• Strong investigative and problem-solving skills.

• High attention to detail and accuracy.

• Excellent organizational, time management, and prioritization skills.

• Effective communication skills, both via telephone and in writing.

• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.

• Familiarity with healthcare terminology is preferred but not essential.

• A private, distraction-free home office environment.

• A secure internet connection with a minimum download speed of 20 Mbps and upload speed of 10 Mbps.

• A workspace that can accommodate all provided workstation equipment.

• Eligibility to work in the United States.

• Successful verification of employment history and a background check.

🏝️ Benefits

• Comprehensive multi-week training program with ongoing support from colleagues post-training.

• Access to a thorough knowledge base for continued reference.

• Visibility into individual performance metrics for effective goal setting.

• Provision of computers and necessary work equipment.

• Active management support for productivity metrics.

• Opportunity for remote work arrangements.

• Revecore will provide a laptop, monitor, keyboard, mouse, docking station, and headset.