Bilingual Virtual Clinical Educator

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver remote web-based and telephone education and training regarding disease states and products to designated patients and their care partners.

• Offer culturally sensitive education, training, and assistance to patients, caregivers, and care partners who speak English and Spanish.

• Conduct in-person training when business needs allow.

• Aid in the design and creation of educational resources and programs related to therapeutic areas.

• Identify, support, and convey unique educational opportunities associated with relevant products.

• Share clinical insights with leadership.

• Contribute clinical perspectives to enhance both short- and long-term program offerings.

• Perform outbound support for medication adherence.

• Enroll patients and caregivers in educational seminars.

• Provide information on local community resources and care centers.

• Maintain quality and customer service while following prescribed talking points or scripts.

• Utilize live video conferencing software and client-specific websites.

• Employ only approved materials from Inizio Engage or clients.

• Complete necessary training courses and competency assessments.

• Foster and strengthen relationships with key customers.

• Travel overnight as necessary.

⛳️ Requirements

• A Bachelor's Degree is required.

• A current Registered Nurse license for US healthcare professionals is mandatory.

• Fluency in both English and Spanish, in both written and verbal forms, is essential.

• Ability to effectively communicate complex clinical and healthcare information in both languages.

• Willingness to travel within the US, including overnight stays.

• A minimum of 3 years of combined clinical experience and/or experience in pharmaceutical sales, clinical education, or medical affairs is required.

• Experience in a remote setting managing patient interactions is essential.

• A valid Driver’s License and a satisfactory driving record are required.

• Strong and professional communication skills.

• Excellent interpersonal skills with a pleasant telephone demeanor and clear speaking voice.

• Proficient with Call Center Telephone Technology.

• Proven organizational skills.

• Commitment to ongoing professional development and a desire to continually update one's knowledge base.

🏝️ Benefits

• Competitive salary.

• Coverage for medical, dental, and vision care.

• Accrued paid time off.

• 401(k) plan with company matching.

• Disability and life insurance options.

• Paid maternity and paternity leave.

• Company-paid holidays.

• Recognition programs, contests, and awards.

• Opportunities for learning, leadership development, and career advancement support.

• A collaborative work culture.

• Remote work arrangements available.