Bilingual Sales, Intake Specialist – Rehabilitation

This is a fully remote position, open to applicants in Nicaragua, +5 more countries.

📋 Description

• Ensure rapid response to GoHighLevel inquiries received via phone, web, Meta ads, faxes, and ALF referrals through phone calls, texts, and emails.

• Employ consultative and empathetic communication techniques to convert potential patients and their adult children into scheduled clinic evaluations.

• Generate cases, schedule evaluations, and enhance schedules within Prompt EMR while adhering to clinic capacity guidelines.

• Keep precise records of GoHighLevel sales pipeline stages: new, contacted, booked, no-show, nurture, and lost with reason.

• Collaborate with the billing team to coordinate benefit verifications.

• Transfer prepared patients to the on-site Clinic Coordinators and ALF Directors.

⛳️ Requirements

• Direct, hands-on experience with both GoHighLevel (GHL) and Prompt EMR, including creating cases and scheduling.

• Demonstrated background in healthcare appointment setting, intake conversion, or high-intent healthcare sales.

• Confident communication skills when interacting with Medicare-age adults and their families.

• Preferred experience in specialty clinics such as Physical Therapy, Med-Spa, Dental, or Rehabilitation.

• Knowledge of healthcare VoIP platforms, such as Weave.

• Full-time contractor role requiring a commitment of 40 hours per week.

• Availability is required from Monday to Friday, 8:30 am to 5:30 pm Eastern Standard Time.

🏝️ Benefits

• Competitive compensation package.

• Opportunity for professional growth and development.

• Flexible working environment.