Bilingual Reimbursement Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee and manage all elements necessary to secure prescription drug coverage for patients.

• Collaborate with insurance companies, physician offices, and healthcare professionals to enhance reimbursement solutions.

• Organize documents, submissions, and all related paperwork for insurance companies and public/federal funding programs.

• Execute Financial Means Test as needed to optimize patients’ prescription drug coverage.

• Manage pharmacy processes required once funding has been secured.

• Gain comprehensive understanding of public, private, and federal funding mechanisms.

• Responsible for reporting all Adverse Events to the designated units or departments.

• Undertake additional duties and tasks as assigned.

⛳️ Requirements

• Post-secondary education or equivalent in a relevant field.

• At least 2 years of experience in customer service within an office environment.

• Strong proficiency in Microsoft applications (Outlook, Word, Excel).

• Professional, courteous, and efficient telephone manner.

• Demonstrated ability to organize time, prioritize tasks, and manage multiple responsibilities to meet various deadlines.

• Strong communication and interpersonal skills are essential.

• Ability to work independently as well as collaboratively in a team setting.

• Keen attention to detail.

• Experience in the healthcare, pharmaceutical, or insurance sectors is a plus.

• Bilingualism in French and English is an advantage.

🏝️ Benefits

• Medical, dental, and vision care.

• Backup dependent care.

• Adoption assistance.

• Infertility coverage.

• Family building support.

• Behavioral health solutions.

• Paid parental leave.

• Paid caregiver leave.

• Training programs.

• Professional development resources.

• Opportunities for mentorship programs.

• Employee resource groups.

• Volunteer activities.