Bilingual Medical Assistant

This is a fully remote position, open to applicants in Honduras.

📋 Description

• Manage patient calls and messages, identifying urgent issues and escalating cases as necessary.

• Assist providers with patient follow-ups, medication oversight, and care coordination.

• Relay laboratory results, prescriptions, and treatment guidelines under the direction of providers.

• Offer compassionate and professional assistance throughout the patient care experience.

• Document patient interactions, medical histories, and provider notes with accuracy.

• Keep electronic medical records (EMRs) complete and up-to-date.

• Ensure that documentation complies with clinical, legal, and organizational requirements.

• Prepare precise patient information for clinical review to assist providers.

• Organize appointment scheduling and coordinate patient follow-ups.

• Aid in managing referrals and facilitating communication between providers, patients, and external healthcare partners.

• Support administrative processes, billing coordination, and report preparation as required.

• Maintain orderly patient records while ensuring compliance with HIPAA regulations.

• Assist providers with daily clinical and operational tasks.

• Uphold confidentiality when dealing with protected health information.

• Contribute to effective workflow management and enhance patient satisfaction.

• Work collaboratively with multidisciplinary teams to improve patient outcomes.

⛳️ Requirements

• At least 2+ years of clinical experience in hospitals, clinics, medical offices, or healthcare organizations.

• Valid Medical Assistant license or equivalent clinical certification is required.

• Registered Nurses (RN) or Medical Doctors (MD) are highly preferred candidates.

• Resume must clearly reflect current licensing or certification status.

• Strong understanding of medical terminology, clinical procedures, and patient care standards.

• Experience in performing patient triage and urgency assessments.

• Familiarity with Electronic Medical Record (EMR/EHR) systems is essential.

• Excellent written and verbal communication skills in both English and Spanish.

• Advanced proficiency in English (C1) is mandatory.

• Strong organizational abilities and exceptional attention to detail.

• Must be comfortable working remotely during U.S. business hours.

🏝️ Benefits

• Fully remote opportunity

• Competitive monthly compensation in USD

• Work alongside experienced healthcare professionals

• Collaborative and supportive virtual work environment

• Opportunity for long-term career growth in remote healthcare operations

• Make a meaningful impact on patient care from anywhere in Latin America