Bilingual Patient Coordinator – English, Spanish

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Act as a facilitator between contracts, patients, their families, home health aides (HHAs), and the care team.

• Ensure clear communication and pinpoint areas of concern during attendance verifications.

• Aid in the provision of exceptional care.

• Organize work assignments based on the training of Home Care Workers.

• Reduce the number of open cases to guarantee prompt resolutions.

• Accurately document all communications.

• Handle emails, voicemails, and faxes efficiently.

• Quickly adapt to changes within the agency or industry.

⛳️ Requirements

• Proficiency in both English and Spanish.

• Outstanding customer service and active listening abilities.

• Capability to multitask efficiently.

• Strong skills in written and verbal communication.

• Effective time management with the ability to prioritize tasks.

• Positive, collaborative mindset.

• High tolerance for stress and capacity to work under pressure.

• Flexibility and adaptability in a dynamic environment.

• Any other responsibilities assigned to fulfill the agency’s needs.

🏝️ Benefits

• Comprehensive training and development opportunities.

• Supportive work environment with a focus on teamwork.

• Competitive salary and benefits package.