Bilingual Medical Tele-Interviewer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Conducts comprehensive interviews that include inquiries about lifestyle and medical history.

• Facilitates the underwriting process for individuals applying for personal insurance.

• Employs strong interpersonal skills with a capacity to ask questions sensitively.

• Exhibits outstanding attention to detail and active listening abilities.

• Efficiently manages workload through exceptional organizational and time-management skills.

• Maintains the confidentiality of sensitive and private information.

• Addresses client concerns in a knowledgeable and professional manner.

⛳️ Requirements

• A background in medical knowledge, terminology, or relevant experience is essential.

• Proven experience working with high accuracy in a dynamic, fast-paced environment under time constraints.

• Proficient spelling and grammar are required.

• Strong verbal and written communication skills are necessary.

• Experience in delivering exceptional customer service.

• Highly motivated, capable of working independently or with minimal oversight.

• Bilingualism in English and French is mandatory.

🏝️ Benefits

• Health, dental, mental health, and vision insurance.

• Short- and long-term disability insurance.

• Life and AD&D insurance coverage.

• Adoption/surrogacy and wellness benefits.

• Employee and family assistance programs.

• Retirement savings plans, including pension options.

• Global share ownership plan with employer matching contributions.

• Financial education and counseling resources.

• Generous paid time off, including holidays, vacation, personal, and sick days.