Bilingual Medical Assistant

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Manage incoming patient calls and messages, prioritizing urgent issues and escalating cases as necessary.

• Assist healthcare providers with follow-ups, medication management, and coordinating patient care.

• Relay laboratory results, prescriptions, and treatment directives as directed by the provider.

• Ensure accurate documentation of patient interactions, medical histories, and notes from providers.

• Organize appointments and facilitate follow-up care for patients.

• Aid providers by gathering precise patient information for clinical assessments.

• Uphold confidentiality when dealing with protected health information.

• Work in collaboration with multidisciplinary teams to enhance patient outcomes.

⛳️ Requirements

• At least 2 years of clinical experience in hospitals, clinics, medical offices, or healthcare settings.

• A valid Medical Assistant license or an equivalent clinical certification is mandatory.

• Comprehensive knowledge of medical terminology, clinical procedures, and patient care protocols.

• Proven experience in patient triage and urgency evaluation.

• Familiarity with Electronic Medical Record (EMR/EHR) systems is required.

• Outstanding written and verbal communication skills in both English and Spanish.

• Advanced English proficiency (C1 level) is required.

• Exceptional organizational skills and a keen eye for detail.

• Ability to work remotely during U.S. business hours comfortably.

🏝️ Benefits

• Fully remote position.

• Competitive monthly salary in USD.

• Collaborate with seasoned healthcare professionals.

• Enjoy a collaborative and supportive virtual work environment.

• Opportunities for long-term career advancement in remote healthcare operations.

• Contribute to meaningful patient care from any location in Latin America.