Bilingual Instructional Designer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Collaborate with the business to assess learning and performance requirements.

• Create, develop, and facilitate the execution of engaging and targeted learning solutions.

• Work alongside Business Stakeholders, Project Teams, and Subject Matter Experts (SMEs) to carry out needs analysis, establish learning objectives, and suggest appropriate learning solutions.

• Manage instructional design projects from initial intake and analysis to design, development, evaluation, and handover.

• Propose learning strategies and delivery methods, including instructor-led sessions, virtual training, eLearning, blended approaches, job aids, and performance support.

• Plan, design, and create learning solutions in both English and French.

• Utilize ADDIE, SAM, Bloom’s Taxonomy, adult learning principles, and instructional design methodologies.

• Develop learning assessments and evaluation strategies.

• Provide updates on project status, including risks, dependencies, timelines, resource coordination, capacity planning, and delivery milestones.

• Share lessons learned, templates, and best practices to foster ongoing improvements in Learning & Development.

• Report directly to the Manager of Learning & Development.

⛳️ Requirements

• Proven track record in designing and developing learning solutions using tools such as Articulate, Camtasia, Vyond, or similar authoring software.

• Established knowledge and experience in implementing instructional design methodologies, adult learning principles, and learning project management practices.

• Bilingual proficiency in English and French (both oral and written) is essential.

• Demonstrated capability to oversee learning projects from start to finish, including stakeholder engagement and managing multiple concurrent initiatives.

• Experience in crafting and developing technical or complex learning materials.

• Familiarity with digital adoption or in-application learning tools (e.g., Whatfix or similar) to integrate guidance, job aids, and performance support directly within business systems.

• Ability to rapidly acquire new subject matter knowledge and collaborate effectively with SMEs.

• Experience in the insurance sector is an asset.

🏝️ Benefits

• Flexible Work Arrangements

• Employee discounts (15% on auto and property insurance, plus various other products and services)

• Good Office program (receive up to $400 back after purchasing office equipment)

• Student Loan Payment Matching Program for Government Student loans

• Comprehensive Retirement Savings Program with employer-matched contributions

• Annual Wellness allowance to assist employees in enhancing their health and wellbeing

• Personal days

• Tuition Reimbursement

• Opportunities to work within the community and contribute back

• Workplace accommodations