Bilingual Dental Billing, Accounts Receivable Specialist – English, Spanish

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Oversee the billing and accounts receivable processes of the dental practice.

• Accurately submit and track dental insurance claims in a timely manner.

• Analyze unpaid, rejected, and denied claims to resolve outstanding balances.

• Conduct insurance eligibility and benefits verification as necessary.

• Accurately record insurance and patient payments.

• Review EOBs/ERAs and reconcile payments with submitted claims.

• Detect billing discrepancies, underpayments, and missing payments.

• Follow up with insurance carriers regarding pending claims and payment statuses.

• Manage aging accounts receivable and prioritize accounts that need follow-up.

• Correctly address and resubmit any rejected or denied claims.

• Examine patient accounts for outstanding balances and billing concerns.

• Communicate effectively with insurance companies, patients, and the dental office team.

• Maintain precise billing records and documentation within the practice management system.

• Utilize Dentrix Ascend for managing patient accounts, claims, payments, and billing activities.

• Employ Weave for practice communications as necessary.

• Assist with additional dental administrative and billing tasks as required.

⛳️ Requirements

• A minimum of 3 years of direct experience in dental billing, insurance, or accounts receivable.

• Prior experience working directly in a dental office, dental practice, or dental healthcare organization.

• Required hands-on experience with Dentrix Ascend.

• Strong comprehension of dental claims and the dental insurance billing process.

• Experience in claim submission, payment posting, EOB/ERA review, denials, and accounts receivable follow-up.

• Solid understanding of dental insurance terminology, procedures, and billing workflows.

• Experience in liaising with insurance carriers and resolving claim-related issues.

• High attention to detail with the ability to identify billing discrepancies.

• Excellent written and verbal communication skills in both English and Spanish.

• Ability to work independently and manage multiple accounts along with billing priorities.

• Experience with Weave is preferred, though it's not mandatory if the candidate possesses significant dental practice experience.

• Capability to work during U.S. Eastern, Central, or Pacific Time hours.

• Required dental practice experience within a U.S. dental setting.

🏝️ Benefits

• Fully remote work arrangement.

• Options for part-time and full-time work.

• Flexible schedule ranging from 15 to 40 hours per week based on client needs.

• Independent contractor arrangement.